Patti Hathaway, MA, CSP

For over 27 years, Patti Hathaway, has been a highly sought-after business advisor and professional speaker. She is the author of 5 books that have collectively sold over 100,000 copies worldwide. Her book, Feedback Skills for Leaders, has been used by 400 of the Fortune 500 companies. Organizations call on Patti to solve their people challenges and to provide highly customized solutions. Whether you have resistance to change, customer retention concerns, leadership challenges, or need to improve your staff’s interpersonal communication skills, Patti delivers solutions for lasting results. Her clients desire long-term partnerships with her because she gets them bottom-line results.

Patti has authored several eLearning programs including Living Powerfully during Nonstop Change (Preview Link: http://www.avanoo.com/first3/519) for all audiences. Her program for healthcare audiences is Enrich Your Job and Boost HCAHPS Scores (Preview Link: http://www.avanoo.com/first3/529) for those healthcare systems who want to improve their employee and patient engagement scores. These informative, engaging 3-minute daily videos for 30 days will exceed your expectations and guarantee employee learning.

Patti's expertise has been featured in the Harvard Management Update, New York Times, Entrepreneur Magazine, Sales and Marketing Excellence, Woman’s Day, American Way, Cosmopolitan, and numerous industry-specific journals. Patti is one of fewer than 12% of professional speakers worldwide to earn the coveted Certified Speaking Professional (CSP) designation from the National Speakers Association for her proven track record of speaking excellence. She offers a free e-mail tips blog on her website at www.thechangeagent.com.

Aside from her coaching, advising, and executive development services, Patti is well-known and asked back repeatedly by her clients for delivering customized, practical workshop and motivational keynotes in a dynamic, participative manner that energizes and motivates her audiences.