6 lessons in healthcare management

Posted 8.30.2016

Business leaders in healthcare are a unique breed. They operate in a high-stakes industry heavily impacted by politics, placing them under close watch by not only their customers and employees but also their communities and governments.

How do they handle the pressure of the business of saving lives while everyone watches? How do they run successful businesses influenced by strongly divergent factors? Find out a few of the guiding principles and life lessons we teach the healthcare executives in our Cleveland Clinic-Weatherhead Executive MBA and Master of Science in Management (MSM)-Healthcare at The Global Center for Health Innovation.

  1. You must have an inherent passion for innovation. The landscape of healthcare is ever changing. Leaders must have an analytical eye and a willingness to adapt for the betterment of the community.
  2. Leadership skills can be learned. Our healthcare-professional students come from backgrounds in medical research, insurance, hospital administration, regulation, technology, management, and more. If they have a passion for their field, they can learn leadership skills and how to spread that spirit to those around them.
  3. You must be willing to recognize your weaknesses. At the core of our programs is leadership accountability through the examination of personal strengths and gaps. We want every student to become the best leader, manager, and executive they can be, and our programs give you the opportunity and tools to get there. For a successful experience, you must begin with an open mind and a desire to improve for the betterment of your organization.
  4. Healthcare is an industry of service, and leadership is a position of service. While we believe leadership in all industries should be considered a form of service, the stakes for carrying this out are acutely high in healthcare. While in the business of helping the community through exceptional patient experiences, efficient processes and world-class expertise and technology, your physicians, nurses, patients and other professionals are in desperate need of healthy, inspirational, forward-thinking leadership. Healthcare executives and professionals are employed to serve their communities and save lives.
  5. Gain a firm understanding of policy and socioeconomics. By learning about the complex political structures that influence healthcare, you set yourself up to become more adaptable to the landscape. As the world economy changes and technology evolves, our healthcare leaders must know how their organizations, employees, and patients will be affected. Additionally, you will equip yourself with the knowledge you need to effect change in the industry.
  6. The healthcare industry is not a vacuum. Despite the nuances seen only in this industry, which are essential for healthcare leaders to understand and work with, healthcare may be more closely related to other businesses than you realize. Learning the fundamentals of business can help you improve a healthcare organization by applying leadership, design-thinking and team-oriented skills to your daily responsibilities.


Are you considering furthering your education to become a better healthcare leader? Explore the Cleveland Clinic-Weatherhead EMBA or the MSM-Healthcare programs. Contact us so we can get you the information you need.


Weatherhead School of Management at Case Western Reserve University cultivates creativity, innovation, and purpose-driven leadership to design a better world.

Interested in learning more about Weatherhead programs? Request more information or apply now, or register for one of over 70 open enrollment courses through Executive Education.

Weatherhead School of Management at Case Western Reserve University cultivates creativity, innovation, and purpose-driven leadership to design a better world.