Richard Boyatzis | Weatherhead School at Case Western Reserve University
Richard Boyatzis - Professor, Organizational Behavior

Faculty – Richard Boyatzis

H.R. Horvitz Professor of Family Business
Professor, Organizational Behavior
Distinguished University Professor, Case Western Reserve University
Peter B. Lewis Building 436
Office Hours: By Appointment Only

Using his well-established Intentional Change Theory (ICT) and complexity theory, Richard Boyatzis, PhD, has continued to research how people and organizations engage in sustainable, desired change. The theory predicts how changes occur in different groups of human organizations, including team, community, country and global change. Ongoing research supporting this theory includes developing new and better measures of an individual’s emotional, social and cognitive intelligence as well as studies that demonstrate the relationship between these abilities and performance. His latest research includes fMRI studies to establish neuro-endocrine arousal of coaching to the Positive Emotional Attractor and resonant leadership.

Boyatzis is professor in the departments of organizational behavior; psychology; and cognitive science at Case Western Reserve University, as well as the H.R. Horvitz Chair in Family Business. He is also an adjunct professor at the international ESADE Business School. Boyatzis has won special awards at Case Western Reserve for research, two awards for teaching, and two awards for service. He is a Distinguished University Professor at Case Western Reserve.


Boyatzis is a frequent speaker on the international circuit, having delivered speeches and seminars on all seven continents and 32 countries. He has consulted to many Fortune 500 companies, government agencies and organizations in the Americas, Europe and Asia on various topics including executive and management development, organization structure, culture change, R&D productivity, economic development, selection, promotion, performance appraisal and career planning. His Massive Open Online Course (MOOC), Inspiring Leadership Through Emotional Intelligence, has over 510,000 students enrolled through Coursera from over 215 countries. Boyatzis has a PhD and MA in Social Psychology from Harvard University and a BS in Aeronautics and Astronautics from MIT.

PhD, Harvard University, 1973
MA, Harvard University, 1970
BS, Massachusetts Institute of Technology, 1968

Initially Appointed: 1987

Interests and Courses


Current Research Agenda: How do People Change, Learn and Grow Throughout Their Lives and Careers?


Leadership; Leading Change from a Complexity Perspective; Emotional and Social Intelligence; Competency Development; Coaching

Recent Courses and Syllabi

Course evaluation ratings (login required)

Selected Publications

  • Boyatzis, R. E. (2020).
    David C. McClelland   Emerald Press.
  • Boyatzis, R. E., Rochford, K. C. (2020).
    Relational Climate in the workplace: Dimensions, measurement and Validation   Frontiers in Psychology.
  • Boyatzis, R. E. (2020).
    Emotional Intelligence and It's Measurement   Oxford: Oxford University Press.
  • Boyatzis, R. E., Smith, M. L., Van Oosten, E. B. (2019).
    Helping People Change: Coaching with Compassion for Lifelong Learning and Growth   Boston, MA: Harvard Business Review Press.
  • Boyatzis, R. E., Smith, M. L., Van Oosten, . (2019).
    Coaching for Change   Boston, MA: Harvard Business Review.
  • Jack*, A., Rochford*, K. C., Friedman, J. P., Passarelli, A., Boyatzis, R. E. (2019).
    Pitfalls in Organizational Neuroscience: A Critical Review and Suggestions for Future Research   Organizational Research Methods.
  • Boyatzis, R. E. (2018).
    the Behaviora level of Emotinal Intelligence and its Measurement   (vol. 9, ). Frontiers in psychology.
  • Boyatzis, R. E. (2018).
    Coaching through Intentional Change Theory   (pp. 221-230). Springer Publishing.
  • Boyatzis, R. E. (2018).
    Measuring the Impact of Quality of Relationships Through the Positive Emotional Attractor   (pp. 193-210). Praeger Publishers.
  • Boyatzis, R. E., Cavanagh, K. V. (2018).
    Leading change: Developing emotional, social, and cognitive competencies in managers during an MBA program   (pp. 403-426). Springer Press.
  • Boyatzis, R. E., Cavanagh, K. V. (2018).
    Leading Change: Developing emtional, social and cognitive competencies in managers during an MBA   (pp. 403-426).
  • Boyatzis, R. E., Goleman, D., Gerli, F., Bonesso, S. (2018).
    Emotional and social intelligence competencies for project management   Boca Raton, FL: CRC Taylor Francis.
  • Boyatzis, R. E., Jack, A. (2018).
    The neuroscience of coaching   (vol. 70, issue 1, pp. 11-27). Journal of Consulting Psychology.
  • Topa, G., Lunceford, G., Boyatzis, R. E. (2018).
    Financial planning for retirement: A psychosocial perspective   Frontiers in Psychology.
  • Boyatzis, R. E. (2017).
    Commentary on Ackley: Updatres on the ESCI as the behavioral level of emotional intelligence   (vol. 68, issue 4, pp. 287-293). Consulting Psychology Journal.
  • Boyatzis, R. E., Rochford, K. C., Cavanagh, K. V. (2017).
    Emotional Intelligence Competencies in Engineer’s Effectiveness and Engagement   (vol. 22, issue 1, pp. 70-86). Career Development International.
  • Rochford, K. C., Boyatzis, R. E., Jack, A., French, S. (2016).
    Ethical Leadership as a Balance Between Oppo   Journal of Business Ethics.
  • Jack, A., Friedman, J., Boyatzis, R. E., Taylor, S. N. (2016).
    Wy do you believe in God? relationships between religious belief, analytic thinking, mentalizing and moral concern   PLoS ONE.
  • Batista-Foguet, J., Ferrer-Rosell, B., , R. S., Coenders, G., Boyatzis, R. E. (2015).
    Unveiling the Third Dimension of Experiential Learning Theory   (vol. 6, issue 1742, ). Frontiers in Psychology.
  • Petersen, R., Lissemore, F., Aggarwal, N., Boyatzis, R. E., Appley, B., Cassadeus, G., Jack, A., Perry, G., Safar, J., Saratojvic, M., Surewich, W., Wang, Y., Whitehouse, P., Lerner, A. (2015).
    Neurodegeneration to Brain Health: an integrated approach   Journal of Alzheimer's Disease.
  • Hazy, J., Boyatzis, R. E. (2015).
    Emoitonal cointagion and protoorganizing in human dyanmics   (vol. 5, issue 1447, ). Frontiers in Psychology.
  • Boyatzis, R. E., Rochford, K. C., Taylor, S. N. (2015).
    The Role of the Positive Emotional Attractor as Vision and Shared Vision: Toward Effective Leadership, Relationships and Engagement   Frontiers in Psychology.
  • Boyatzis, R. E., Smith, M. L., Van Oosten, E. B. (2015).
    Illuminating the Scholarship of Coaching   (vol. 51, issue 2, pp. 149-151). Journal of Applied Behavioral Science.
  • Boyatzis, R. E., Fogfuet, J. B., Marin, X. F., Truninger, M. (2015).
    EI Competencies as a Related but Different Characteristic than   Frontiers in Psychology.
  • Amdurer, E., Boyatzis, R. E., Saatcioglu, A., Smith, M., Taylor, S. N. (2014).
    Longitudinal impact of emotional, social and cognitive intelligence competencies on career and life satisfaction and career success   (pp. 1-15). Frontiers in Psychology.
  • Boyatzis, R. E., Gaskin, J. E., Wei, H. (2014).
    Emotional and social intelligence and behavior   (pp. 243-262). New York: Spring Press.
  • Mahon, E., Taylor, S. N., Boyatzis, R. E. (2014).
    Antecedents of organizational and job engagement: Exploring emotional and soical intelligence as moderators   Frontiers in Psychology.
  • Boyatzis, R. E. (2014).
    Possible contributions to Leadership and Management Development from Neuroscience   (pp. 300-303). Academy of Management Learning and Education.
  • Boyatzis, R. E., Khawaja, M. (2014).
    How Dr. Akhtar Hameed Khan led a change process that started a movement   (vol. 50, issue 3, pp. 284-306). Journal of Applied Behavioral Science.
  • Batista-Foguet, J. M., Revilla, M., Saris, W., Boyatzis, R. E., Serlavos, R. (2014).
    Reassessing the effect of survey characteristics on common method bias in emotional and social intelligence competencies assessment   (vol. 21, pp. 596-607). Structural Equation Modeling.
  • Boyatzis, R. E., Rochford, K. C., Jack, A. (2014).
    Anatgonistic neural networks underlying diferentiated leadership roles   (vol. 8, pp. 1-15). Frontiers in Human Neuroscience.
  • Jack, A., Boyatzis, R. E., Khawaja, M., Passarelli, A., Leckie, R. (2013).
    Visioning in the brain: an fMRI study of inspirational coaching and mentoring   (vol. 8, issue 4, pp. 369-384). Social Neuroscience.
  • Boyatzis, R. E., Passarelli, A. M., Wei, H. (2013).
    A Study of developing emotional, social and cognitive competencies in 16 cohorts of an MBA program   AOM Best Paper Proceedings.
  • Boyatzis, R. E., Smith, M. L., Beveridge, A. J. (2013).
    Coaching with compassion: Inspiring health, well-being and development in organizations   (vol. 49, issue 2, pp. 153-178). Journal of Applied Behavioral Science.
  • Boyatzis, R. E., Smith, M. L., Van Oosten, E. B., Woolford, L. (2013).
    Developing resonant leaders through emotional intelligence, vision and coaching   (vol. 42, pp. 17-24). Organizational Dynamics.
  • Victoroff, K., Boyatzis, R. E. (2013).
    An examination of the relationship between emotional intelligence and dental student clinical performance   (vol. 77, issue 4, pp. 416-426). Journal of Dental Education.
  • Boyatzis, R. E., Smith, M. L., Van Oosten, E. B., Lauris, W. (2013).
    Developing Resonant Leaders through Emotional Intelligence, Vision and Coaching   (vol. 42, pp. 17-24). Organizational Dynamics.
  • Boyatzis, R. E., Massa, R., Good, D. (2012).
    Emotional, Social and Cognitive Intelligence as Predictors of Sales Leadership Performance   (vol. 19, issue 2, pp. 191-201). Journal of Leadership and Organizational Studies.
  • Boyatzis, R. E., Passarelli, A., Koenig, K., Lowe, M., Matthew, B., Stoller, J., Phillips, M. (2012).
    Examinaton of neural substrates activated in experiences with resonant and dissonant leaders   (vol. 23, issue 2, pp. 259-272). Leadership Quarterly.
  • Emmerling, R., Boyatzis, R. E. (2012).
    Emotional and social intelligence competenceis: cross cultural implications   (vol. 19, issue 1, pp. 4-18).
  • Boyatzis, R. E. (2011).
    Managerial and Leadership Competencies: A Behavioral Approach to Emoitonal, Social and Cognitive Inteligence   (vol. 15, issue 2, pp. 91-100). New Delhi: Vision: The Journal of Business Perspective.
  • Van Oosten, E. B., Boyatzis, R. E. (2011). In L.A. Berger and D.R. Berger (Ed.),
    Coaching for Sustained, Desired Change: Building Relationships and Talent   (pp. 217-226). McGraw-Hill.
  • Boyatzis, R. E., Brizz, T., Godwin, L. (2011).
    The Effect of Religious Leaders' Emotional and Social Intelligence on Improving Parish Vibrancy   (vol. 18, issue 2, pp. 192-206). Journal of Leadership and Organizational Studies.
  • Boyatzis, R. E., Fambrough, M., Leonard, D., Rhee, K. (2011). In David Clelland and Bopaya Bidanda (Ed.),
    Emotional and social competencies of effective project managers   (pp. 273-288). London: PMI Institute.
  • Boyatzis, R. E., Smith, M. L., Van Oosten, E. B. (2010).
    Le coaching compatissant, allie de la sante et du renouveau   (vol. 35, issue 3, pp. 41-46). Montreal: Gestion.
  • Boyatzis, R. E., Jack, T., Cesaro, R., Khawaja, M., Passarelli, A. (2010).
    Coaching with compassion: An fMRI stiudy of coaching to the positive and negative emotional attractor   Academy of Management Proceedings.
  • Boyatzis, R. E., Smith, M. L., Van Oosten, E. B. (2010).
    Coaching for Change   (pp. 68-71). People Matters.
  • Boyatzis, R. E., Kelner, S. (2010). In Oliver Schultheiss, Friedrich Alexander and Joachim Brunstein (Ed.),
    Competencies as a behavioral manifestation of implicit motives   (pp. 488-509).
  • Boyatzis, R. E., Soler, C. (2009).
    Leadership and emotional intelligence in family business   (pp. 8-12). Mente Sana.
  • Boyatzis, R. E. (2009).
    A Behavioral Approach to emotional intelligence   (vol. 28, issue 9, pp. 749-770). Journal of Management Development.
  • Boyatzis, R. E., Ratti, F. (2009).
    Emotional, social, and cognitive intelligence competencies distinguishing effective Itallian managers and leaders in a private company and cooperatives   (vol. 28, issue 9, pp. 821-838). Journal of Management Development.
  • Guillen, L., Saris, W., Boyatzis, R. E. (2009).
    The impact of emotional and social competencies on effectiveness of Spanish executives   (vol. 28, issue 9, pp. 771-793). Journal of Management Development.
  • Smith, M. L., Van Oosten, E. B., Boyatzis, R. E. (2009). In William Pasmore, Richard Woodman, Rami Shani (Ed.),
    Coaching for sustained desired change   (vol. 17, pp. 145-174). Research in Organizational Development and Change.
  • Batista, J. M., Saris, W., Boyatzis, R. E., Guillen, L., Serlavos, R. (2009).
    Effect of response scale on assessment of emotional intelligence competencies   (vol. 46, issue 5-6, pp. 875-880). Journal of Personality and Individual Differences.
  • Boyatzis, R. E. (2008).
    Leadership Development from a Complexity Perspective   (vol. 60, issue 4, pp. 298-313). Consulting Psychology Journal.
  • Boyatzis, R. E. (2008). In Steve Armstrong, Cynthia Fukami (Ed.),
    Developing emotional, social, and cognitive intelligence competencies in managers and leaders   (pp. 439-455). LA, CA: Sage.
  • Boyatzis, R. E. (2008). In Peter Doherty, Mari Kira & Rami Shami (Ed.),
    Creating Sustainable, Desired Change in Teams Through Application of Intentional Change and Complexity Theories   (Edition 2 ed., pp. 103-116). London: Creating Sustainable Work Systems: Emerging Perspectives and Practices; Routledge Press.
  • Goleman, D., Boyatzis, R. E. (2008).
    Social intelligence and the biology of leadership   (vol. 86, issue 9, pp. 74-81). Boston, MA: Harvard Business Review.
  • Boyatzis, R. E. (2008). In Neal Ashkanasy and Cary Cooper (Ed.),
    Emotional and Social Intelligence Competencies   (pp. 226-244). London: Research Companion to Emotion in Organizations: Edward Elgar.
  • Boyatzis, R. E., McKee, A., Johnson, F. (2008). In Mareio Raich, Simon Dolan (Ed.),
    Es desarrollo de grandes lideres para los proximos anos   (pp. 228-231). Lima: TECSUP.
  • Boyatzis, R. E., Saatcioglu, A. (2008).
    A Twenty Year View of Trying to Develop Emotional, Social and Cognitive Intelligence Competencies in Graduate Management Education   (vol. 27, issue 3, pp. 92-108). Journal of Management Development.
  • Boyatzis, R. E. (2008).
    Competencies in the 21st Century   (vol. 27, issue 3, pp. 5-12). Journal of Management Development.
  • McKee, A., Boyatzis, R. E., Johnston, F. (2008).
    Becoming a Resonant Leader: Develop Your Emotional Intelligence, Renew Your Relationships, Sustain Your Effectiveness,   Boston: Harvard Business School Press.
  • Boyatzis, R. E., Goleman, D. (2007).
    Emotional Competency Inventory (now the Emotional and Social Competency Inventory)   Boston, MA: The Hay Group.
  • Boyatzis, R. E. (2006).
    Using Tipping Points of Emotional Intelligence and Cognitive Competencies to predict Financial Performance of Leaders"   (vol. 18, pp. 124-131). Psicothema.
  • Boyatzis, R. E., Bilimoria, D., Godwin, L., Hopkins, M., Lingham, T. (2006). In R. Gross, Y. Neria, R. Marshall, and E. Susser (Ed.),
    Mental Health in the Wake of Terrorist Attacks: Effective leadership in extreme crisis   (pp. 197-214). New York: Cambridge University Press.
  • Boyatzis, R. E., Smith, M., Blaize, N. (2006).
    Developing Sustainable Leaders Through Coaching and Compassion   (vol. 5, issue 1, pp. 8-24). Academy of Management Journal on Learning and Education.
  • Boyatzis, R. E. (2006).
    Intentional Change Theory from a Complexity Perspective   (vol. 25, issue 7, pp. 607-623). Journal of Management Development.
  • Boyatzis, R. E., Smith, M. L., Blaize, N. J. (2006).
    Developing Sustainable Leaders through Coaching and Compassion   (pp. 8-24). Academy of Management Learning and Education.
  • Boyatzis, R. E., McKee, A. (2005).
    Resonant Leadership: Renewing Yourself and Connecting with Others Through Mindfulness, Hope and Compassion   Boston: Harvard Business School Press.
  • Boyatzis, R. E., Sala, F. (2004). In Glenn Geher (Ed.),
    Assessing Emotional Intelligence Competencies   (pp. 147-180). Hauppauge, NY: The Measurement of Emotional Intelligence; novas Science Publishers.
  • Boyatzis, R. E., Goleman, D., McKee, A. (2002).
    Primal Leadership: Realizing the Power of Emotional Intelligence   Boston: Harvard Business School Press.
  • Boyatzis, R. E. (1998).
    Transforming Qualitative Information: Thematic Analysis and Code Development   Thousand Oaks, CA: Sage Publications.
  • Boyatzis, R. E., Cowen, S. S., Kolb, D. A. (1995).
    Innovations in Professional Education: Steps on a Journey from Teaching to Learning   San Francisco, CA: Jossey-Bass.
  • Boyatzis, R. E. (1990).
    Philosophical Orientation Questionnaire  
  • Boyatzis, R. E. (1982).
    The Competent Manager: A Model for Effective Performance   New York: John Wiley and Sons.
  • Boyatzis, R. E.
    Social intelligence   NJ: John Wiey & Sons.


  • Van Oosten, E. B. (Coordinator/Organizer), Passarelli, A. (Coordinator/Organizer), Taylor, S. (Presenter & Author), Boyatzis, R. E. (Presenter & Author), Anthanasopoulou, A. (Presenter & Author), Dopson, S. (Presenter & Author), Good, D. (Panelist/Discussant), Jules, C. (Panelist/Discussant)  76th Annual Meeting of the Academy of Management, "New Frontiers in Coaching Research", Academy of Management, Anaheim, CA. (2016).
  • Shoop, J. (Presenter & Author), Lyytinen, K. J. (Author Only), Boyatzis, R. E. (Author Only)  International Conference on Information Systems (ICIS), "The Critical Competencies of Successful Senior IT Leaders - A Field Study", International Conference on Information Systems (ICIS), Fort Worth, TX. (2015).
  • Van Oosten, E. B., Boyatzis, R. E., Smith, M. L.  Coaching for Leadership and Healthcare, "Leading Improvements in Emotional Intelligence and Resonant Leadership Through Coaching", Institute of Coaching, Harvard Medical School, Boston, MA. (2011).
  • Smith, M. L. (Presenter & Author), VanOosten, E. (Presenter & Author), Boyatzis, R. E. (Presenter & Author)  Academy of Management Annual Meeting, "Coaching for Sustained Desired Change", Academy of Management, Chicago. (2009).

Academic and Professional Activities

  • Association of Psychological Science. 2011 - Present
  • Society for Industrial and Organizational Psychology. 1996 - Present
  • Academy of Management. 1991 - Present
  • American Psychological Association. 1970 - Present
  • Board of Advisors of a Company, ALBA School of Management, Athens, 2017 - Present
  • Committee Chair, MOOC, 2013 - 2016
  • Committee Member, Brain Health Institute Executive Committee, 2011 - Present


  • #1 Coach Academic Influencer , Thinkers 50, Top 50 Coaches Worldwide. (2019).
  • Enduring Impact Research Award, WSOM/CWRU. (2019).
  • Fellow, Society for Industrial and Organizational Psychology. (2019).
  • Vision of Excellence Award for the Science of Coaching, Institute of Coaching. (2018).
  • PhD Honoris Causa, ESADE on behalf of Ramon Llull University. (2017).
  • Distinctive Contribution to the field of Project Management, International Society for Project Management. (2017).
  • Archer Lifetime Achievement Award, Crains Business Cleveland. (2017).
  • Fellow, Association of Psychological Science. (2016).
  • Most Influential International Thinker, HR Magazine. (2014).
  • Distinguished University Professor, Case Western Reserve University. (2010).
  • John Diekhoff Award for Graduate Student Teaching, Case Western Reserve University. (2007).
  • Executive Education Teaching Award, Weatherhead School of Management. (2003).
  • David Bowers Faculty Service Award, Weatherhead Alumni Association. (2002).
  • Research Award, Weatherhead School of Management. (1999).
  • Theodore M. Alfred Distinguished Service Award, Weatherhead School of Management. (1996).