Process Improvement for Healthcare: Yellow Belt Training and Certification | Weatherhead School at Case Western Reserve University

Process Improvement for Healthcare: Yellow Belt Training and Certification

Become indispensable to your healthcare team with fundamental knowledge of lean and Six Sigma DMAIC methodology, concepts, and basic process improvement tools

This course provides healthcare managers with the ability to apply process improvement and quality concepts to Six Sigma projects. With case studies and examples tailored specifically to the healthcare industry, individuals will understand the relevance, utility and impact of various methodologies and tools to their specific objectives.

Specifically, the course will provide an understanding of the Six Sigma Define-Measure-Analyze-Improve-Control (DMAIC) methodology, concepts, and basic process improvement tools. Basic Lean concepts will be integrated into the course content.

Through project-based learning, participants will learn how these concepts and tools apply to specific healthcare areas. The course will introduce the following DMAIC tools: Key processes identification, project definition, process maps, SIPOC, supplier and customer requirements validation, measurement systems, affinity diagram, Pareto chart, trend chart, histogram, fishbone diagram, 5-why analysis, scatter plots, FMEA, error-proofing, control charts and control plans.


Learning Outcomes

As a result of attending this program, participants will:

Who Should Attend

The course is targeted at healthcare professionals who seek a firm grasp of how the various Lean Six Sigma process tools can be utilized in their specific projects. This course will be beneficial for: (1) individuals who are in organizations that are beginning to deploy Six Sigma or (2) for individuals in service-oriented industries, who will be contributing members of Six Sigma teams. The information covered in this course will satisfy the requirement for Yellow Belt Certification. Certification will be granted to those who pass the final assessment.


Individual Participants: $1,390
Package Pricing: 2 class day per participant

Available Discounts