Instructor Bios

World-Class Instruction

The program instructors rank among the most distinguished business scholars and consultants in the world, including the creators of Appreciative Inquiry and emotional intelligence, business concepts that are changing the world through business.

Frank Barrett

Frank Barrett, PhD

Frank Barrett, Ph.D. is Associate Professor of Management and Organization Behavior in the Department of Systems Management at the Naval Post Graduate Academy. He is also a faculty member of the Human and Organizational Development Program at Fielding Institute. Frank's professional interests and expertise lie in Appreciative Inquiry, improvisation and organizational innovation, organizational learning, spiritual development, social impact of information technology and information revolution, global studies. He is a consultant to organizations in profit, non-profit, and governmental sectors. He has written and lectured widely on social constructionism, Appreciative Inquiry, organizational change, jazz improvisation and organizational learning. He has published articles on metaphor, masculinity, improvisation, organizational change and organizational development in the Journal of Applied Behavioral Science; Human Relations; Organization Science, and Organizational Dynamics as well as numerous book chapters. He wrote "Generative Metaphor Intervention: A New Approach to Inter-group Conflict" (with D. Cooperrider) which won the award for best paper from the Organizational Development Division of the Academy of Management in 1988. Frank was co-author of a paper that won the best paper award in the Organizational Development and Change Division of the Academy of Management in 2003. The paper was titled, "Planning on Spontaneity: Lessons from Jazz for a Democratic Theory of Change". He is co-editor of Appreciative Inquiry and Organizational Transformation (Vermont: Greenwood Books, 2001). Frank is also an active jazz pianist. In addition to leading his own trios and quartets, he has traveled extensively in the United States, England, and Mexico with the Tommy Dorsey Orchestra.

Diana Bilimoria

Diana Bilimoria, PhD
KeyBank Professor
Department Chair, Organizational Behavior
Professor, Organizational Behavior
Weatherhead School of Management

Diana Bilimoria, Ph.D. is Keybank Professor and Professor and Chair of the Department of Organizational Behavior at the Weatherhead School of Management, Case Western Reserve University. She received her Ph.D. in Business Administration from The University of Michigan.

Dr. Bilimoria's research focuses on leadership, governance, gender diversity and inclusion in organizations. Her work helps individuals and organizations enhance their leadership contributions and impact to create positive benefits. She studies issues surrounding the representation, careers, quality of life and success of individuals in organizations, especially women and underrepresented minorities, particularly their advancement to and participation in senior organizational ranks such as in top executive teams and on boards of directors. Topics she studies include: How do individuals achieve their fullest potential as leaders and contributors in organizations? What facilitates women and minority group members becoming full participants in organizations, top management teams, and boardrooms? How can workplaces tap into all the capabilities of leadership and diversity? Her work has applications for individual, group, and organizational change. Her research has been used to facilitate the institutional transformation of research universities to become more inclusive of the contributions and development of women faculty. Other applications include the improvement of corporate and nonprofit organizational practices of recruitment, performance evaluation, advancement, and leadership development to attract and retain a diverse workforce.

Dr. Bilimoria has written several books including Women in STEM Careers: International Perspectives in Increasing Workforce Participation, Advancement and Leadership (2014), Gender Equity in Science and Engineering: Advancing Change in Higher Education (2012), Women on Corporate Boards of Directors: International Research and Practice (2008) and Handbook on Women in Business and Management (2007). She has served as the Chair of the Gender and Diversity in Organizations Division of the Academy of Management. She has published extensively in leading journals, has contributed to several edited volumes, and has received multiple research grants. She has been the editor of the Journal of Management Education and sits on the editorial boards of several journals in the business and management field.

Dr. Bilimoria is an expert in how leadership development can transform individuals, teams, and organizations. Her teaching focuses on executive leadership, emotional intelligence, women in organizations, diversity and inclusion, and organizational transformation. She has served as an organizational consultant and management educator for private, public and nonprofit organizations, and as an advisor and coach for executives, managers and professionals.

Dr. Bilimoria received the Weatherhead School of Management's Teaching Excellence Award in 2014, was a Cleveland, OH area ATHENA award finalist in 2013, received the Excellence in Higher Education Leadership Award from the American Council on Education (ACE) Ohio Women’s Network in 2012, the Flora Stone Mather Center for Women’s Spotlight Series Prize for Women’s Scholarship at Case Western Reserve University in 2007, and the Weatherhead School of Management’s Doctoral Teaching Excellence Award in 2002. She has been internationally recognized for her scholarship, leadership and service, including the 1999 Anbar Golden Page Award for her editorship of the Journal of Management Education, and Academy of Management Conference awards in 2010 (Gender and Diversity in Organizations Division), 2009 (Careers Division), 2006 (Careers Division), 1999 (Organizational Behavior Division) and 1997 (Organization and Management Theory Division).

More information about Diana Bilimoria

Richard Boyatzis

Richard Boyatzis, PhD
H.R. Horvitz Professor of Family Business
Professor, Organizational Behavior
Weatherhead School of Management
Distinguished University Professor, Case Western Reserve University

Richard Boyatzis is Professor in the Departments of Organizational Behavior, Psychology, and Cognitive Science at Case Western Reserve University, as well as H.R. Horvitz Chair in Family Business. He is also an Adjunct Professor at ESADE. While at Case, he has served as Department Chair of Organizational Behavior from 1996–2004, and Associate Dean of Executive Education from 1994–1999. He has won special awards at Case for research, two awards for teaching, and two awards for service.

Prior to joining the faculty at CWRU, he was President and CEO of McBer & Co. from 1976-1987, having been with McBer from 1969. From 1983-1985 he was Chief Operating Officer of Yankelovich, Skelly & White, while on its Board of Directors and the Board of the Reliance Consulting Group. From 1985-1986 he was on the Board of the Hay Group when they were owned by Saatchi & Saatchi.

His research interests include: leadership and developing emotional intelligence, lifelong learning, competency and outcome assessment. He is the author of more than 150 articles and books that include: The Competent Manager: A Model for Effective Performance (in 2 languages); Innovations in Professional Education: Steps on a Journey from Teaching to Learning, with David Kolb and Scott Cowen;Transforming Qualitative Information: Thematic Analysis and Code Development (in 2 languages); the international best-seller, Primal Leadership: Realizing the Power of Emotional Intelligence with Daniel Goleman and Annie McKee (in 28 languages); Resonant Leadership: Renewing Yourself and Connecting With Others Through Mindfulness, Hope, and Compassion, with Annie McKee (in 18 languages); and Becoming a Resonant Leader: Develop Your Emotional Intelligence, Renew Your Relationships, Sustain Your Effectiveness, with Annie McKee and Fran Johnson (in 8 languages).

Professor Boyatzis is a frequent speaker on the international circuit, having delivered speeches and seminars on all 7 continents and 32 countries. He has consulted to many Fortune 500 companies, government agencies and organizations in the Americas, Europe, and Asia on various topics including executive and management development, organization structure, culture change, R&D productivity, economic development, selection, promotion, performance appraisal, and career planning.

His MOOC, Inspiring Leadership Through Emotional Intelligence has over 250,000 enrolled through Coursera.

Professor Boyatzis has a PhD and MA in Social Psychology from Harvard University and a BS in Aeronautics and Astronautics from MIT.

More information about Richard Boyatzis

David Cooperrider

David Cooperrider, PhD
Fairmount Santrol - David L. Cooperrider Professor in Appreciative Inquiry
Professor, Organizational Behavior
Weatherhead School of Management
Editor, Emerald Publishing

David L. Cooperrider is the Fairmount Santrol - David L. Cooperrider Professorship in Appreciative Inquiry at the Weatherhead School of Management, Case Western Reserve University. Cooperrider is past Chair of the National Academy of Management’s OD Division and has lectured and taught at Harvard, Stanford, University of Chicago, Katholieke University in Belgium, MIT, University of Michigan, Cambridge and others. Cooperrider is founder and Chair of the Fowler Center for Business as an Agent of World Benefit. The center’s core proposition is that sustainability is the business opportunity of the 21st century, indeed that every social and global issue of our day is an opportunity to ignite industry leading eco-innovation, social entrepreneurship, and new sources of value.

Cooperrider created Appreciative Inquiry, a revolutionary methodology for achieving sustainable, desired, strength-based change, in collaboration with Ronald Fry, over twenty years ago. He has brought the Appreciative Inquiry methodology in to advance initiatives to a wide variety of organizations including the Boeing Corporation, Fairmount Minerals, Green Mountain Coffee Roasters, McKinsey, Parker, Sherwin Williams, Wal-Mart as well as American Red Cross, American Hospital Association, Cleveland Clinic, World Vision and United Way of America. His founding theoretical work in this area is creating a positive revolution in the leadership of change; it is helping institutions all over the world discover the power of the strength-based approaches to multi-stakeholder innovation and sustainable design. Admiral Clark, the CNO of the Navy, for example, brought AI into the Navy for a multiyear project on “Bold and Enlightened Naval Leadership.” In June 2004, Cooperrider was asked by the United Nations to design and facilitate a historic, unprecedented summit on global corporate citizenship, a meeting between Kofi Annan and 500 business leaders to “unite the strengths of markets with the authority of universal ideals to make globalization work for everyone.” Cooperrider’s work is especially unique because of its ability to enable positive change, innovation, and sustainable design in systems of large and complex scale. At the 2007 international conference on AI hundreds of organizations such as Hewlett-Packard, IDEO, Yahoo!, and US Cellular shared the breakthrough results they are experiencing as a result of becoming “strengths-based organizations.”

Cooperrider often serves as meeting speaker and leader of large group, interactive conference events. His dynamic ideas on appreciative inquiry and sustainable design have been published in journals such as Administrative Science Quarterly, Organization and Environment, Human Relations, Journal of Applied Behavioral Science, Management Inquiry, The OD Practitioner, and in research series such as Advances in Strategic Management. In the more popular realm, Professor Cooperrider’s work has been covered by The New York Times, Forbes, NPR, Science, Fast Company, Fortune, Christian Science Monitor, Washington Post, Biz Ed, and others. He has been a recipient of Best Paper of the Year Awards at the Academy of Management and was named top researcher of the year 2005 at Case Western Reserve University. Among his highest honors, Cooperrider was invited to design a series of dialogues among 25 of the world’s top religious leaders, started by His Holiness the Dalai Lama who said, “If only the world’s religious leaders could just know each other, the world will be a better place.” Using AI, the group held meetings in Jerusalem and at the Carter Center with President Jimmy Carter. Cooperrider was recognized in 2000 as among “the top ten visionaries” in the field by Training Magazine and in 2004 received ASTD’s highest award for “distinguished contribution to the field” of organizational learning. Cooperrider received the 2004 Porter Award for best writing from the OD Network, and was named the 2007 Faculty Pioneer for his impact in the field of sustainability by the Aspen Institute.

Cooperrider has published 14 books and authored over 50 articles. His volumes include Handbook of Transformative Cooperation (with Sandy Piderit and Ron Fry) a series of books on Appreciative Inquiry; The Organization Dimensions of Global Change (with Jane Dutton); Organizational Courage and Executive Wisdom (with Suresh Srivastva). Cooperrider is editor of the research series Advances in Appreciative Inquiry (with Michel Avital) published by Elsevier Science, which is currently going to press with its third volume. Cooperrider’s wife Nancy is an artist. His son Daniel is graduate student at University of Chicago studying the world’s religions; Hannah is an art student at Miami University of Ohio and Matt is a biology and anthropology student at University of Canterbury in New Zealand.

Key websites:
appreciativeinquiry.case.edu
worldbenefit.case.edu

More information about David Cooperrider

Shannon French

Shannon French

Shannon E. French, Ph.D., began her tenure as director of the Inamori International Center for Ethics and Excellence and Inamori Professor of Ethics at Case Western Reserve University on September 8, 2008.

Prior to leading the Inamori Center, French was the associate chair of the Department of Leadership, Ethics and Law at the United States Naval Academy, where she had been a member of the civilian faculty since 1997.

At Case Western Reserve, she'll serve as a tenured faculty member in the philosophy department in the College of Arts and Sciences in addition to her leadership duties at the Inamori Center.

French's research and scholarly interests are primarily in the area of military ethics, but also include leadership ethics, professional ethics, moral psychology, biomedical and environmental ethics. She has contributed articles and chapters on present-day conduct of war issues such as defining terrorism, the use of torture, warrior transitions and the moral responsibility of leaders not to erode values that provide the foundation for restraint and limit the awful scope of war. Her 2003 book, The Code of the Warrior: Exploring Warrior Values, Past and Present, features a forward by Senator John McCain.

Currently working on her second book, French has published numerous other works and is an associate editor for the Journal of Military Ethics and the Encyclopedia of Global Justice.

French has presented papers at prestigious international conferences around the globe. In 2004, she helped design and present four-day training seminars on moral reasoning and ethical advisement for the U.S. Navy's Chaplain Corps at Navy and Marine Corps bases around the United States and in Italy and Japan. The success of that program resulted in the development and presentation of a similar series of seminars on the subject of character development in 2006.

French received her bachelor's degree in philosophy, classical studies and history from Trinity University in San Antonio in 1990. She was recognized in 1990 as one of the 20 "Best and Brightest College Students in America" by USA TODAY. She went on to earn her Ph.D. in philosophy from Brown University before joining the Naval Academy faculty.

Ronald Fry

Ronald Fry, PhD
Professor, Organizational Behavior
Weatherhead School of Management

Ron Fry is a Professor in the Department of Organizational Behavior at the Weatherhead School of Management, Case Western Reserve University. He holds a BS in Engineering at the University of California at Los Angeles (1969), and an SM in Management from the Alfred P. Sloan School of Management at the Massachusetts Institute of Technology (1971) where he also received a PhD in Organizational Psychology (1978).

A co-creator of Appreciative Inquiry, Fry has conducted research and consulted with industrial, service and public sector organizations in the areas of human resource development and organizational change for more than twenty-five years. His work with such organizations as Ford, General Electric, Northern Telecom, Mittal Steel, and the Greater Houston Mental Health Association has focused on projects related to employee involvement, participatory management systems, fundamental cultural change, team building and executive development, and strategic planning.

Fry joined the faculty of the Weatherhead School of Management at Case Western Reserve University in 1978 and was tenured in 1984. Fry directed the redesign and launch of the new Masters Program in Positive Organizational Development and Change, after having directed the Executive MBA Program for fifteen years. Both programs have consistently earned high national and international rankings in their respective areas.

Fry is widely published in the areas of Organizational Development, Appreciative Inquiry, Team Building, Change Management, Executive Development and the role and functions of the CEO. He continues to both apply and study the applications of AI in the field. His books include Appreciative Inquiry: A Positive Approach to Building Cooperative Capacity, with Frank Barrett and Appreciative Team Building (with Diana Whitney, Amanda Trosten-Bloom, and Jay Cherney). He also co-edited Appreciative Inquiry and Organizational Transformation: Reports from the Field (Quorum, 2001).

He has developed and conducted a Certificate Program in Appreciative Leadership and Organizational Capacity Building for over 150 leaders of voluntary social change organizations in more than 30 countries. With David Cooperrider, he co-directs the Case Weatherhead Certificate Program in Appreciative Inquiry in Positive Business and Society Change. He is Editor and Chief of the Case Center for Business as Agent of Work Benefit’s global inquiry and directs the Center’s Institute for Advances in Appreciative Inquiry. He currently oversees AI applications in a variety of systems including World Vision, Lubrizol, Roadway Express, and the US Navy.

Fry has served as a visiting faculty to Canterbury University in Christchurch, New Zealand, Katholieke University in Leuven, Belgium and to the Administrative Staff College of India. He has been honored with the University Award for Outstanding Teacher in the Professional Schools. In 2004, he was awarded the Weatherhead School’s Lifetime Service Award.

More information about Ronald Fry

Jeremy Hunter, PhD

Jeremy Hunter, PhD

Jeremy Hunter, PhD is the great-grandson of a sumo wrestler. He serves as Associate Professor of Practice at the Peter F. Drucker Graduate School of Management.

For over a decade, he has helped leaders develop themselves while retaining their humanity in the face of monumental change and challenge. He created and teaches The Executive Mind, a series of demanding and transformative executive education programs. They are dedicated to Drucker's assertion that "You cannot manage other people unless you manage yourself first." He co-leads the Leading Mindfully Executive Education program at the University of Virginia's Darden School of Business.

He has designed and led leadership development programs for a wide variety of organizations, including Fortune 200 aerospace, Fortune 50 banking and finance, accounting, the arts and civic non-profits. Program impacts have lead to both positive professional, personal and financial outcomes.

Past participants have worked to create a "culture of calm" resulting in more effective team performance as well as creating better firm-wide solutions. They were better able to focus on their priorities, connect with team members, and focus on larger strategic priorities. They learned to control emotions they previously thought not possible to do. For example, better-managed reactions with a volatile client saved an aerospace executive an estimated $700,000 in unexercised contract clauses. Participants also reported a higher quality of sleep as well as greater peace of mind and enhanced ability to enjoy their lives.

Hunter has been featured in the Wall Street Journal, The Economist, The Financial Times, the Los Angeles Times and National Public Radio's Morning Edition. He has been voted Professor of the Year four times.

His work is informed by the experience of living day-to-day for 17 years with a potentially terminal illness. When faced with the need for life-saving surgery more than a dozen former students came forward as organ donors.

Dr. Hunter received his Ph.D. from University of Chicago, under the direction of Mihaly Csikszentmihalyi, author of Flow: The Psychology of Optimal Experience. He also holds a degree in Public Policy from the Kennedy School of Government at Harvard University, and in East Asian Studies from Wittenberg University.

He relishes Chinese dumplings and obsesses about modern architecture. He and his wife dutifully serve two housecats who live in Los Angeles.

He is a contributor to Mindful.com, is on the web at JeremyHunter.net and can be followed on Twitter at @JeremyHunter123.

He was featured in the article "Why Mindfulness Matters."

His TEDx talk is called, "How to Change Your Future."

Poppy McLeod

Poppy McLeod, PhD
Associate Professor, Communication
Cornell University

Poppy L. McLeod is an Associate Professor in the Department of Communication at Cornell University. Previously she was a member of the faculty in Weatherhead’s Department of Organizational Behavior and Chair of the curriculum in Leadership Assessment and Development. Her PhD in Social Psychology is from Harvard University.

Professor McLeod is a leading expert in the areas of teamwork, and leadership development, and she teaches extensively in these topic areas for both individual companies and in open enrollment courses. The individual companies she has worked with include KeyCorp, The Lubrizol Corporation, The OgleBay Norton Company, The Sherwin Williams Company, The Swagelok Company and the Sparrow HealthCare System. In addition, she has taught in Weatherhead’s Physician Executive Institute.

Professor McLeod’s international teaching experience includes visiting professorships at the SDA Luigi Bocconi Business School in Milan, Italy, and at the Helsinki School of Economics and Business Administration in Finland. In addition, she has conducted leadership development training in Buenos Aires, Argentina.

Professor McLeod’s research focuses on communication and decision making in teams, the effects of electronic tools on team work and teams in social service agency collaboration. Her work has been published in the top scholarly journals such as the Academy of Management Journal, Information Systems Research, Journal of Applied Behavioral Science, Journal of Applied Psychology, the Journal of Management Education, and Small Group Research, and in several important books such as Theories of Small Groups: An Interdisciplinary Perspective and Research on Groups in Organizations. She currently serves on the editorial boards of the journals Small Group Research and the Academy of Management Learning and Education.

Melvin Smith

Melvin Smith, PhD
Faculty Director of Executive Education
Professor, Organizational Behavior
Weatherhead School of Management

Melvin L. Smith is a Professor in the Department of Organizational Behavior and Faculty Director of Executive Education at the Weatherhead School of Management, Case Western Reserve University. Smith holds a BS degree in General Management and Accounting from Purdue University and an MBA in Marketing from Clark-Atlanta University. He received his PhD in Organizational Behavior and Human Resource Management from the University of Pittsburgh's Katz Graduate School of Business.

Smith’s research and teaching focus on leadership and emotional intelligence in the workplace, as well as social exchange relationships, social networks, and the development and use of human and social capital in organizations.

Smith has provided training and/or consulting services to a number of organizations including Alcoa, ArcelorMittal, Bendix, Ben Venue Laboratories, Booz Allen Hamilton, Dealer Tire, Fifth Third Bank, H.J. Heinz, Javitch, Block, & Rathbone, LLP, McKinsey & Company, NASA, Novelis, PCC Airfoils, PNC Bank, Progressive Insurance, Roadway Express, Rockwell Automation, Scottish Enterprise, Tremco, University Hospitals Neurological Institute, University of Pittsburgh Medical Center, University of Texas MD Anderson Cancer Center, as well as a number of public school districts and trade associations. In addition, he has served as a visiting professor at ESADE Business School in Barcelona, Spain where he co-taught a senior executive education course on emotionally intelligent leadership.

Prior to completing his doctoral work at the University of Pittsburgh, Melvin spent more than fifteen years in a series of sales/marketing management, and organization development positions with a number of Fortune 500 companies including IBM, Pepsi-Cola, and H.J. Heinz.

His publications include: Social Capital and Intentional Change: Exploring the Role of Social Networks on Individual Change Efforts; Developing Sustainable Leaders through Coaching and Compassion (with Richard Boyatzis and Nancy Blaize);and Making a Positive Impact through Emotionally Intelligent Leadership.

More information about Melvin Smith