Communicating with Impact | Weatherhead School at Case Western Reserve University

Communicating with Impact

Master verbal and non-verbal communication techniques to create relationships grounded in trust and cooperation is and has always been one of the most critical skills for managers and professionals. In this practical and engaging presentation, you will learn the new 6-Step IMPACT process to improve communication and achieve greater results, based on Patrick’s book “Communicating with IMPACT“. This dynamic program will help you to develop your communication skills -- listening as well as speaking, verbal as well as non-verbal and written. You will learn to capitalize on your strengths and minimize your weaknesses.


Learn and apply the IMPACT Process:

Learning Outcomes

As a result of attending this program, participants will:

Who Should Attend

This seminar is appropriate for anyone interested in improving their effectiveness in the workplace by becoming a more persuasive and effective communicator.


Individual Participants: $695
Package Pricing: 1 class day per participant

Available Discounts

Please note that this program is scheduled to occur in-person at the George S. Dively Building in Cleveland, OH.

Case Western Reserve University resumed welcoming visitors to campus as of July 1 in accordance with prior policies and practices. All visitors are expected to follow current pandemic-related restrictions: all faculty, staff, students, and visitors to campus must wear masks indoors.

We ask that all visitors follow the prevention measures as outlined by Case Western Reserve University.