Communicating with Impact | Weatherhead

Communicating with Impact

Master verbal and non-verbal communication techniques to create relationships grounded in trust and cooperation

Communicating...it is and has always been one of the most critical skills for managers and professionals. In this practical and engaging presentation, you will learn the new 6-Step IMPACT process to improve communication and achieve greater results, based on Patrick’s book “Communicating with IMPACT“. This dynamic program will help you to develop your communication skills -- listening as well as speaking, verbal as well as non-verbal and written. You will learn to capitalize on your strengths and minimize your weaknesses.

For your convenience, we are offering a shorter, live and virtual session on 06/04/20 with self-paced pre- and post-work.
  • Pre-work for the 6/30 offering


    Since we have condensed this class down to 4 hours, we are asking you to do some work before and after class so you can still qualify for your full CEU credits.  Estimated completion time: 2hrs.

    Prework:

    • Impact Video
      • Watch a short video and take a few notes to discuss in class:
      • Overview of the IMPACT Process:
        • What are the six steps - we will go over this process in our workshop to help you start communicating with impact.
        •   Which steps are new to you or you feel you tend to skip?
    • Communication Goal/Scenario
      • What is your biggest interpersonal Communication Challenge at work you want to focus on in class?
      • Come prepared with a real communication scenario that you can use to apply the IMPACT process to in class.
    • Reading Assignment & Self-Assessment (will be provided)
      • Read and complete the “Rate Your Communication Skills Self- Evaluation”
      • Read and complete the “Active Listening Quiz”
    • Communication Goal/Scenario
      • What is your biggest interpersonal Communication Challenge at work you want to focus on in class?
      • Come prepared with a real communication scenario that you can use to apply the IMPACT process to in class.  I suggest you write out the scenario (2 -3 sentences) identifying the person, the issue, what you tried to do to resolve it (if you have tried to resolve).

     


  • Topics

    Learning Outcomes

    As a result of attending this program, participants will:

    Who Should Attend

    This seminar is appropriate for anyone interested in improving their effectiveness in the workplace by becoming a more persuasive and effective communicator.

    Costs

    Individual Participants: $695
    Package Pricing: 1 class day per participant

    Available Discounts