Change Your Questions, Improve Your Results | Weatherhead School at Case Western Reserve University

Change Your Questions, Improve Your Results

A question can be an invitation, a request, a catalyst - or a missile. This course shows how to avoid the latter and instead, shape effective, generative questions for the best results. Business success depends on the questions we ask ourselves and others, with the best questions leading to positive outcomes. The most effective questioners are deeply and genuinely curious. Comfortable with “not knowing,” they care about the impact of their questions on respondents as well as the answers they elicit.

The course focus is on the mindset of the questioner as well as the design of the questions, and explains why the way questions are asked impacts results. The methodology and tools in the course support positive and productive conversations and meetings; and strengthen leadership, team, organizational development and change initiatives.

For your convenience, we are offering a shorter, live and virtual session on 06/24/20 with self-paced pre- and post-work.
  • Pre-work for virtual offering

    Since we have condensed this class down to 4 hours, we are asking you to do some work before and after class so you can still qualify for your full CEU credits. This program has three, 1.5 hour sessions with work assigned prior to each session. Estimated time for completion - 2 hours.

    Prework: (provided)

    Materials include a workbook and some job aids for you to print out and use during the class. Additionally, there will be about 20 minutes of Pre-work before the first session, about 40 minutes of assignments before the second session, and about 30 minutes of assignments before the third session.


  • Topics

    Learning Outcomes

    As a result of attending this program, participants will learn about and practice skills to:

    Who Should Attend

    This program is for anyone who asks questions. It is beneficial for professionals at every level and in any industry including leaders, managers, coaches, consultants, change agents, educators, and those who lead or participate on teams and projects.


    Available Discounts