Frequently Asked Questions


Chyrel Oates
Assistant Director of Treu-Mart Youth Development Fellowship Program

Need Help?

If you would like to register someone other than yourself, or multiple people, please contact us at or call 216.368.0843. We will be happy to accommodate you.

Where can I find information about directions and accommodations?

Many Youth Work Programs are held on the Case Western Reserve University campus. Plan your visit.

My name has changed. How can I update my account?

Please contact Weatherhead Youth Work Programs to change your name, including prefix and suffix, in our records.

What does it mean if I am on the Waitlist for a program?

The program you selected is filled to capacity. If space becomes available, we will contact you to complete your registration. You may also contact us at or 216-368.0843 to see if there is another program that could meet your education and development goals.

How do I pay for a program once I've registered?

You will receive your invoice by email.

I've registered for an upcoming program. Will I receive any pre-program materials, such as reading materials or other communication?

In most cases, pre-program requirements will be communicated to participants via email approximately one week prior to the program. If you register less than one week prior to the program this information will be sent out in the days after your registration.

I won't be able to attend a program for which I've registered. How can I cancel my registration?

To cancel your registration, contact Weatherhead Youth Work Programs. Please be aware that we do not offer any refund for cancellations made less than 2 business days prior to the program start. Please review our policies for complete cancellation information.

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Weatherhead School of Management
Case Western Reserve University

10900 Euclid Avenue
Cleveland, Ohio 44106-7235 USA