Developing Cross-Cultural Competence: Skills for Succeeding in the Global Workplace

 

This workshop will help participants understand key cultural differences in business and workplace attitudes and behaviors in a variety of cultures and how to work more effectively across cultures in a global and multicultural work environment.
 
The workshop will help participants identify their own cultural assumptions and behaviors, compare these with those of people from different regions of the world (Latin America, North America, Northern Europe, Southern Europe, the Middle East, Asia-Pacific, and sub-Saharan Africa), and analyze techniques for bridging the resulting cultural gaps.
 
The workshop will analyze cultural differences in the following areas:
 
  • Management style (in particular the manager-subordinate relationship)
  • Communication style (verbal and nonverbal)
  • Concept of face
  • Individualist and collectivist attitudes
  • Giving feedback
  • Attitudes toward innovation and taking risks
  • Styles of decision making
  • Accountability and taking initiative
  • Teams and team building (including virtual teams)
  • Conflict resolution
  •  Problem solving
 
The presenter, Craig Storti, is a recognized leader in the field of intercultural communication and the author of seven books (with over 100,000 copies in print). He has lived and worked in over 30 countries, with scores of international corporations, and brings over 25 years of experience—and stories—to the classroom. He is represented by the Washington Speakers Bureau and the European Speakers Bureau.

Please RSVP through CareerLink!

Fee: No

Contact Information:
Holly Meyer

holly.meyer@case.edu

Friday, Jan. 30, 2009 from 10:30 a.m. to 1:30 p.m.
PBL 258
11119 Bellflower Road
Cleveland, OH 44106-7235
United States
Speaker(s): Craig Storti
Sponsored by: Career Development Center

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