Seminar: Designing Public Sector Innovation

Leading Innovation in the Public Sector: How can Design Help?

Building on his practical experience from working with three major government departments in Denmark, Christian Bason will share principles, approaches and case examples of how public organizations are using design to drive innovation in services and policy. He will propose that the concepts of "professional empathy" and "rehearsing the future" can help managers identify problems, gain new insight, and craft better services and outcomes at less cost. 

 

Christian Bason is the Director of MindLab, a cross-ministerial innovation unit in Denmark. MindLab is part of the Ministries of Economic and Business Affairs, Taxation and Employment. He was formerly responsible for the public organisation and management practice of Ramboll, an international consultancy. As an experienced presenter and facilitator, he has served as advisor to numerous public institutions around the world. He is also a university lecturer and is the author of four books on citizen involvement, leadership and innovation in the public sector. His latest work is “Leading public sector innovation: Co-creating for a better society” (Policy Press, 2010). www.mind-lab.dk/en

Fee: No

Contact Information:
Gail Papay
Project Manager, Manage by Design and Sustainable Values Initiatives; Managing Editor, Design Issues Journal
gap12@case.edu



Wednesday, April 6, 2011 from 10:30 a.m. to noon
Peter B. Lewis Building
11119 Bellflower Road
Cleveland, OH 44106-7235
United States
Speaker(s): Christian Bason Director of Innovation, MindLab Copenhagen, Denmark
Sponsored by: Department of Information Systems
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