Measurement is a critical component of any management system. Most managers recognize its vital role in communicating, motivating and tracking the achievement of an organization’s strategy. Despite this recognition, most managers and organizations focus on financial indicators. How can a manager create a more “balanced” view of his or her organization’s performance? What types of measures help employees work together toward common goals, rather than taking a narrow view of just their own job or department? How can measurement help employees better understand strategy, and deliver results? Through a series of hands-on exercises and activities, learn how to leverage the Balanced Scorecard to better measure and manage performance.
James Van Doren
Weatherhead Executive Education
Weatherhead Executive Education Programs
||Wednesday, Jan. 30, 2008 from 9 a.m. to 4:30 p.m.
||Sponsored by: Weatherhead Executive Education
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