DDG Malaria Detector
The innovative Rapid Assessment of Malaria (RAM) device has the potential to shift the paradigm in current malaria detection devices based on its promising technology. The product has favorable attributes including a lower cost per test, higher efficacy, and faster test time relative to other detection methods currently available in the market. Given that early detection of malaria is critical to reducing morbidity caused by the illness, the introduction of the RAM device has the potential to increase access to malaria testing and ultimately save lives.
While the device has many positive features, one challenge identified is that the RAM device is intended to appeal to a diverse stakeholder set, including purchasers, test administrators, and patients. Of particular note is the test administrator stakeholder group, whose user experience with the RAM device ultimately impacts patient experience. The successful adoption of this product entails that test administrators have confidence in their ability to administer the test, understand how to read results, are confident in the accuracy of the readings generated, and prefer using this device to other malaria detection methods available such as RDT and Light Microscopy.
A key opportunity identified relates to providing a scalable training solution for the RAM device. Current training methods employed include in-person training and an online video, which were recognized as infeasible in reaching all target users. Given the varied backgrounds of test administrators in target markets, including differences in language, skill-set, and conditions under which the test is administered, our goal was to create a training solution that enabled the dissemination of information to a broad audience, thus empowering test administers with knowledge and confidence throughout their experience interacting with the device. This training solution will lead to a reduced probability of user driven errors and a higher likelihood of adoption by test administrators from a variety of backgrounds. Based on our research along with adhering to constraints of the current product design, our "Phase 1" solution is the creation of a quick start guide based on the latest device prototype. This all-pictorial guide has a flip design and "clusters" steps based on stage, making it intuitive, universally understood, and simplified. Based on our observations throughout the design process, we have also prepared "Phase 2" recommendations that involve changes to the actual device design and technology to improve user experience in the future.