What is the value of participating in a DM program
We are often asked what is the value of the DM program? What is the ROI on my investment? Though
this cannot be estimated exactly but only in rare cases we will offer below several benefits as reported
our current students and alumni. Most of our alumni indicate that their study in the DM program has
materially and directly impacted the way they work and think. Moreover, their ongoing research often
informs their practice immediately. The research they do in the program often has generated findings
that they can use in their workplace to guide action. Many times it has resulted in IP that has been
patented or trademarked or lead to new and different consulting engagements. Moreover, learning how
to do research enables students to engage in new research in the workplace and expand it. We provide
below testimonials that have been collected over the years from students about the impact of the
program on their work, career and management practices.
Learning from the diversity and quality of the cohort
The jewels and treasures that the program attracts—everyone was so impressive.
I feel privileged to know the people I worked with.
I particularly enjoyed the diversity of the people in the program—who they are, where they're from.
What makes the Case program what it is, is the quality of the cohort. When I was first introduced, I was amazed at the quality of the persons that were there.
Learning with and from Cohort
The cohort was some of the smartest people I've ever been around… we were banding together to ask questions that I've never thought of before.
What was really excellent was the variety of the people in the program, and the professors allowed for interaction among the folks in the class. I learned how others dealt with problems.
The high point is the quality of the faculty and the peer group—interesting people, hard-working, smart…. I believe I learned as much or more from the peer group as I did from the profs….
My thinking expanded well beyond education as a result of the people I went through the program with. No question that that changed my view.
Care about the student learning
Another great thing was that everyone was interested in my success. All of the extra effort pushing me along was very valuable.
The instructors and teachers were committed and excited. I like the commitment… all of the instructors did a super job and the administrators were always available. They were all there to help you get through the program.
Teaching at the professor level was excellent.
Impact of the Program on Intellectual Skills
Gaining Broader Perspective
The most valuable thing was the expanded horizons, the faculty teaching the non-research components were adept at teaching views of the world that were completely novel.
It's just about the idea of systems—interdependencies interrelationships unintended consequences—it makes me pay attention so much more… if you hear or read something it is impossible not to think larger, think big. What a gift!
The DM program broadened me to think outside the traditional way that a businessperson may think about issues.
The DM program changed the way I think. It opened me up to the macroshifts, to step back and understand the impact of globalization. That's just a different level of thinking.
It impacted me relative to the opportunities that came my way… the ability to look at things in a broader, more sweeping way.
Learning from Alternative Perspectives
It changes the way you view the world. It is a lot more than just getting skills…. The most important thing you learn is how to reframe how you view problems.
[The program] affected my thinking dramatically. I can't remember what I used to be like. I'm aware every day facing different situations where I reflect on things learned from the program.
I think I look at things a lot different than I've done before. More long-term, a little more analytical, less firefighting… it seems to be working very successfully.
I view the world differently now, I think about it differently, I process input differently, I speak about it differently, I write about it differently.
I feel like I'm a profoundly different thinker … I think about things in a much more analytical way… my thinking on everyday topics is on a more global level.
There's a lot more factors I'd like to consider… much more sensitive to the tensions within organizations and the balance that managers would like to achieve
The DM really does it enables us to look at a things in a deeper way
Since DM, I'm more interested in reading books that are a bit more theoretical and a bit more on a higher plane—DM had a huge impact on me in that respect.
Valuing Disciplined Thinking
The most valuable tool is the tool of observation and deferred judgment until you observe more deeply. I don't just jump to conclusions … before I went, I think I would jump to conclusions faster. It taught me how to stop, think, look around an d ask questions.
I would hope that I was a better thinker… I got better at guarding against overconfidence… I added a degree of maturity.
The methods that I learned have been helpful. My approach to things is much more thoughtful than in the past. One of the big problems that business has in general is that our concepts are very weak, we don't think conceptually in a business context… theories of collective action, I use that stuff! What is the commons? What are the externalities? … It has changed my approach to lots of things.
It enabled me to bring a different level of composure to that part of my life, and on a professional level it helped me look at issues in a way … an evidence-based approach.
…a more scientific approach to these things, regardless of whether on the business or academic side
There's no doubt the program affected my thinking—I had no formal skillset in quantitative or qualitative methods—it made me a broader more disciplined thinking … it really makes you think to a different level
It has allowed me to think a little bit differently—professionals tend to read something and make very blanket statements… I try to question my assumptions… my statements have been more guarded and well-thought out.
Advancing Analytical Skills
It made a fundamental change on my way of thinking—the applied research; the way you look at data; the way you analyze data is different. Corporations make decisions based on erroneous or inadequate or incomplete data. They do so because they don't have the depth of analytical thinking. They give anecdotal data a cursory look and commit.
It certainly helped me develop my thinking and problem solving skills.
The quantitative and qualitative skills and tools that we learn are invaluable to problem solving in a rapidly changing global economy.
It made my thinking skills, analysis skills and synthesis skill much more developed. It gave me perspective.
Impact of the Program on Professional Practice
Creating Confidence based on Evidence and Logic
My sense of confidence in approaching a new opportunity was bolstered by my experience at Case.
This experience of the DM program… being a lot more comfortable with designing things and leading change.
I now have this self confidence and a very clear way of moving forward.
It certainly gave me confidence.
Creating a new Research Informed Practice
My research directly informed my thinking. There are things that I learned about building trust that I employ everyday… I'm living the research that I conducted there…. I used all the things I learned in my research and as a result we moved into this sphere [developed a new program] … in about 7 months.
As a result of my analysis we actually revised company policy and revised the survey and shortened the number of questions and tightened the relationship of those questions… It is the first leading indicator ever created in our industry and it is being published as a best practice… The result of my study was that in 36 months I was able to implement in real-time in our business and affect results immediately.
My research topic was sales management which I practice every single day with sales teams. What I did is very close to what I could use.
Still making presentation around the world on my research.
The value of the actual research I did has proven itself again and again … I have been able to anticipate trends… I think I have a comprehensive understanding.
Expanding Informed Practice
I would have never thought to ask that question. I found myself asking questions because I wanted to understand the process along the way.
Training at Case helped more in the area of strategic thinking—aligning the execution of a solution with the expectation of the solution. The DM program helped me to formulate in my mind approaches…
The ability to think analytically and critically in just about any management situation I've ever encountered … I've applied that toolset over and over again.