EPS Research Fellows

Stephen Lizou

Stephan Lizou, PhD

Chief Value Officer
Thales Group
Chief Marketing Officer
Thales, Inc. USA

Stephan M. Liozu is Chief Value Officer of the Thales Group (www.thalesgroup.com) and Chief Marketing Officer of Thales Inc. in the USA. He is also an Adjunct Professor & Research Fellow at the Case Western Research University Weatherhead School of Management. Stephan holds a Ph.D. in Management from Case Western Reserve University (2013), an MS in Innovation Management from Toulouse School of Management (2005), and an MBA in Marketing from Cleveland States University (1991). He is a Certified Pricing Professional (CPP), a Prosci© certified Change Manager, and a Strategyzer Business Model Innovation Coach. Over the past few years, Stephan published academic articles in the Journal of Revenue & Pricing Management, Business Horizons, MIT Sloan Management Review, and Industrial Marketing Management. He has also written several articles on strategic pricing issues for the Journal of Professional Pricing and is a regular presenter at Professional Pricing Society conferences in Europe and North America as well as the Strategic Account Management Association conferences. He authored three books, Dollarizing Differentiation Value (2016), The Pricing Journey (2015) and Pricing and Human Capital (2015). He also co-edited three books, Innovation in Pricing – Contemporary Theories and Best Practices (2012) and The ROI of Pricing (2014), and Pricing and the Salesforce (2015). Stephan sits on the Advisory Board of LeveragePoint Innovation and of the Professional Pricing Society. He is a Strategic Advisor to 360pi, The Kini Group, and PriceSenz.

Candace Steele Flippin

Candace Steele Flippin, D.M., M.B.A., APR

Research Fellow
Executive Vice President and Chief Communications Officer
First Horizon National Corp.
Memphis, TN

Candace researches the multigenerational workplace and enhancing the leadership development of women. Her research has been published in the Appreciative Inquiry Practitioner and presented at ARNOVA. She authored two books Generation Z in the Workplace (2017) and Millennials in the Workplace (2017). Moving beyond well-known workplace barriers for women such as gender bias, exit due to family planning, and glass ceiling limitations, her current study is designed to understand key factors that help develop leadership-ready Gen X and Gen Y females to provide empirical findings and actionable frameworks to accelerate women moving into leadership roles.

Candace earned her Doctor of Management at Case Western Reserve University, an MBA from Johns Hopkins University and her BA in History of Art from the University of Michigan. She also holds an Accreditation in Public Relations. Learn more about her work at www.candacesteeleflippin.com.

Kris Murphy

Kris Murphy, PhD

VP, Financial Systems
Brightstar, Inc.

Financial Systems executive who is the VP of Financial Systems at Brightstar, Inc. Kris has 16 years of consulting experience at two top system integrators – Principal at The Hackett Group and Senior Manager at Accenture. Kris' primary research interest is extending our knowledge of how steering committees achieve implementation success for large-scale, complex systems. Kris has served on numerous steering committees and has worked at some of the largest organizations in the world. Kris earned a Ph.D. in Management from Case Western Reserve University’s Doctor of Management program in May of 2016.

Kris received a BBA (’92) in accounting from the University of Miami and an MBA (’93) in Finance and Operations from Case Western Reserve University.

Kris who, as an adjunct, instructs information systems at Barry University recently presented his steering committee research at the Academy of Management ('16), Hawaiian International Conference on Systems Sciences ('16, '17).

Victoria Woo

Victoria Woo, PhD


Victoria Woo, PhD is an entrepreneur with over 25 years of experience in start-ups, international management and in academia. Most recently, she has devoted the past decade to bridging academia and business communities by co-designing custom executive programs at INSEAD and Harvard where she helped Fortune 500 clients curate learning journeys for C-suite, senior leaders and high-potential managers.  In these roles, she also has facilitated dialogue and cooperation among world-wide business partners, alumni, and clients. 

 Her research focus is discovering factors that contribute to sustaining and attaining eudaimonia, by harvesting the transformative power of change, through which individuals’ well-being is enhanced.  Her research has lead to development of measurements such as Transformation Quotient ™ and Thriving Transitional Experiences™.  Recently released by Emerald Publishing, her chapter on thriving in transition is featured in “Human Capital and Assets in a Networked World”. Her work also appears in the International Academy of Management and Business, and Executive Doctorate in Business Administration Conferences and “Let's Get Engaged! Crossing the Threshold of Marketing’s Engagement Era”. She is the founder and Chief Thriving Officer for Human Catalyst, an extension of her research to elevate and nurture talent in organizations using the power of appreciative inquiry and narrative analysis.  She also lectures at Stanford and UCHastings Law School.

Dale Hartz

Dr. Dale E. Hartz

Dr. Dale Hartz is a Researcher, Educator, and Social Entrepreneur. He is the Founder & Executive Director of Better Future Facilitators (BFF), a 501c3 non-profit organization that is enabling high potential homeless people to start businesses and become social entrepreneurs.  BFF is the only organization in the country implementing this unique solution to help solve a portion of the homelessness crisis.

Additionally, Dale is a Doctoral Research Advisor at the Case Western Reserve University Weatherhead School of Management, a Sr. Organizational Effectiveness Consultant at Moore Counseling & Mediation Services in Cleveland, and an Adjunct Professor at Walsh University where he teaches Sustainability Achieved through Organization Change and Development.  He has an extensive business background including a 15-year career in the franchising industry and a 10-year career with a multi-billion dollar global industrial manufacturer.  His educational background includes a Bachelor of Arts dual degree in Management and Marketing from Walsh University, a Master of Science degree in Positive Organization Development from Case Western Reserve University, and a Doctorate in Management from Case Western Reserve University.

His research focus is on Leadership Development and Business Strategies for the 21st Century including:

  • Organizational influences on Healthy Engagement
  • Trifecta Leadership - Leaders’ utilization of triple bottom line strategies that positively impact performance, people, and the planet.
  • Collaborations between private sector organizations, NGOs, and governmental organizations to benefit diverse stakeholders and solve social issues.