Many organizations utilize the balanced scorecard methodology to build their metric reporting system, where scorecards are to be aligned with executive-determined strategies. However, when implementing the balanced scorecard system as a traditional methodology, they often discover that these efforts can become overwhelming and often do not lead to healthy organizational behaviors.

This program presents a nine-step business-system methodology which includes the creation of a long-lasting value chain so that natural-balanced, predictive measures are aligned to the organization's actual work practices relative to quality, cost, and time. With this system, the organizational chart is subordinate to the value chain; hence, reorganizations only affect metric ownership, not the metric system itself. Also, when there are changes in strategies or leadership, the long-lasting metric tracking system is only impacted relative to new goals that may be set for these metrics. When these predictive performance value-chain measures are evaluated as a whole, we can gain insight to the creation of targeted strategies so that the business as a whole benefits. Through a series of hands-on activities, attendees will learn how to create a scorecard with strategic planning that leads to long-lasting healthy organizational behaviors that address the issues of the day.

Qualifications

Participants must have attended Predicting Performance: Using Balanced Scorecard and Other Metrics prior to attending this program, to gain intermediate background knowledge. This seminar is designed for people with some experience or exposure to the Balanced Scorecard or another scorecard system.

Topics

• Traditional balanced scorecard vs. a natural scorecard balance system
  • How traditional systems can lead to unhealthy, if not destructive, behaviors
  • Why a natural scorecard balance system is better than a forced-balanced approach
• Positioning strategy within the process
• How to link long-lasting predictive scorecards to analytically/innovatively determined strategies
• A nine-step business management system that helps organizations move toward achieving the "3 Rs" of business; i.e., everyone doing the right things, doing them right, and at the right time

Learning Outcomes

As a result of attending this program, participants will learn:

• Create a long-lasting, natural-balanced scorecard system
• Understand how to report performance metrics so that they are predictive and there is a reduction in firefighting problems
• Describe how to create analytically/innovatively determined strategies to the benefit of business performance as a whole
• Illustrate how to analyze predictive metrics for determining improvement opportunities

Who Should Attend

Experienced managers and key contributors/practitioners who are interested in how they can better contribute to organizational performance. Pairs or groups of colleagues are encouraged to attend the session together.

Costs

Individual Participants: $595
Package Pricing: 1 class day per participant

Available Discounts