Spotlight: Sales and Customer Relations Certificate
Case Weatherhead School of Management’s exciting programs in Sales and Customer Relations offer the skills, tools and strategies to support and sustain revenue growth. Executives, managers and experienced professionals will learn proven techniques for strengthening customer relationships, negotiating effective deals and leveraging the media to the organization’s best advantage. Take any seminar individually, or take all four seminars below and earn a certificate in Sales and Customer Relations.
- Managing Conflict for Better Personal Performance
(November 22, 2005)
- Negotiations and Long Term Deal Making
(January 12, 2006)
- New! Media Relations: Image, Positioning and Crisis Control
(January 31, 2006)
- New! Managing Customer Relationships
(March 6, 2006)
Enroll today - seats fill quickly.