Leveraging Appreciative Intelligence for Positive Enactment: A Case Study of a Small Investment Firm



Enhancing Organizational Performance through Strategic Initiatives: Handbook of Management Cases, pp. 192-199, November 2009


Use of Weick's sensemaking approach and appreciative intelligence to explain how the CEO of a small investment firm engages in intentional conversations and dialogue to reduce cognitive dissonance brought about by fast changing and often conflicting financial data and creates new opportunities that produce positive outcomes. Complex relations among markets and enactment and learning often from ambiguous events in unstable environments are illustrated in this case study. Results indicate that strategic actions are meaning-laden stimuli that feed selected information to decision makers about market uncertainty.

Susan Case