Professor, Organizational Behavior
Using his well-established Intentional Change Theory (ICT) and complexity theory, Richard Boyatzis has continued to research how people and organizations engage in sustainable, desired change. The theory predicts how changes occur in different groups of human organizations, including team, community, country and global change. Ongoing research supporting this theory includes developing new and better measures of an individual’s emotional, social and cognitive intelligence as well as studies that demonstrate the relationship between these abilities and performance. the latest research includes fMRI studies to establish neuro-endocrine arousal of coaching to the Positive Emotional Attractor and resonant leadership.
Professor, Design & Innovation
Richard Buchanan, PhD, is a professor of design, management, and information systems. He received his AB and PhD from a prestigious interdisciplinary program at the University of Chicago: the Committee on the Analysis of Ideas and the Study of Methods (“I & M”). Before joining the Weatherhead faculty in 2008, he served as head of the school of design and then as director of doctoral studies in design at Carnegie Mellon University. While at Carnegie Mellon, he inaugurated interaction design programs at the master’s and doctoral level.
Dr. Buchanan is well-known for extending the application of design into new areas of theory and practice, writing and teaching as well as practicing the concepts and methods of interaction design. He argues that interaction design does not stop at the flatland of the computer screen, but extends into the personal and social life of human beings and into the emerging area of service design, as well as into organizational and management design.
In keeping with this conviction, Buchanan has worked on the redesign of the Australian Taxation System, the restructuring of service products and information for the U.S. Postal Service, and other consulting activities. At Weatherhead, he has pursued research into “collective interactions,” focusing on problems of organizational change and the development of management education around the concept of Manage by Designing. His most recent projects involve strategy and service design, including patient experience, information services, and public sector design.
Buchanan is a widely published author and frequent speaker. His books include Discovering Design: Explorations in Design Studies, The Idea of Design, and Pluralism in Theory and Practice. He is coeditor of Design Issues, the international journal of design history, theory, and criticism; and has served for two terms as President of the Design Research Society, the international learned society of the design research community, with offices located in the U.K. In 2009, Buchanan received an honorary doctorate from the Faculté de l’aménagement (Environmental Design Faculty) at the University of Montréal.
Professor, Organizational Behavior
David L. Cooperrider is the Fairmount Minerals Professor of Social Entrepreneurship at the Weatherhead School of Management, Case Western Reserve University. Professor Cooperrider is past Chair of the National Academy of Management’s OD Division and has lectured and taught at Harvard, Stanford, University of Chicago, Katholieke University in Belgium, MIT, University of Michigan, Cambridge and others. David is founder and Chair of the Fowler Center for Sustainable Value. The center’s core proposition is that sustainability is the business opportunity of the 21st century, indeed that every social and global issue of our day is an opportunity to ignite industry leading eco-innovation, social entrepreneurship, and new sources of value.
David has served as advisor to a wide variety of organizations including the Boeing Corporation, Fairmount Minerals, Green Mountain Coffee Roasters, McKinsey, Parker, Sherwin Williams, Wal-Mart as well as American Red Cross, American Hospital Association, Cleveland Clinic, and World Vision. Most of the projects are inspired by the Appreciative Inquiry (AI) methodology for which Professor Cooperrider is best known. His founding theoretical work in this area is creating a positive revolution in the leadership of change; it is helping institutions all over the world discover the power of the strength-based approaches to multi-stakeholder innovation and sustainable design. Admiral Clark, the CNO of the Navy, for example brought AI into the Navy for a multiyear project on “Bold and Enlightened Naval Leadership.” In June 2004 Cooperrider was asked by the United Nations to design and facilitate a historic, unprecedented Summit on global corporate citizenship, a meeting between Kofi Annan and 500 business leaders to “unite the strengths of markets with the authority of universal ideals to make globalization work for everyone.” Cooperrider’s work is especially unique because of its ability to enable positive change, innovation, and sustainable design in systems of large and complex scale. At the 2007 international conference on AI hundreds of organizations such as Hewlett-Packard, IDEO, Yahoo!, and US Cellular shared the breakthrough results they are experiencing as a result of becoming “strengths-based organizations”.
David’s often serves as meeting speaker and leader of large group, interactive conference events. His dynamic ideas on appreciative inquiry and sustainable design have been published in journals such as Administrative Science Quarterly, Organization and Environment, Human Relations, Journal of Applied Behavioral Science, Management Inquiry, The OD Practitioner, and in research series such as Advances in Strategic Management. More popularly, Professor Cooperrider’s work has been covered by The New York Times; Forbes; NPR; Science, Fast Company, Fortune, Christian Science Monitor, Washington Post, Biz Ed and others. He has been recipient of Best Paper of the Year Awards at the Academy of Management and was named top researcher of the year 2005 at Case Western Reserve University. Among his highest honors, David was invited to design a series of dialogues among 25 of the world's top religious leaders, started by His Holiness the Dalai Lama who said, "If only the world's religious leaders could just know each other, the world will be a better place." Using AI, the group held meetings in Jerusalem and at the Carter Center with President Jimmy Carter. David was recognized in 2000 as among “the top ten visionaries” in the field by Training Magazine and in 2004 received ASTD’s highest award for “distinguished contribution to the field” of organizational learning. David received the 2004 Porter Award for best writing from the OD Network, and was named this year’s 2007 Faculty Pioneer for his impact in the field of sustainability by the Aspen Institute.
David has published 15 books and authored over 50 articles. Cooperrider’s volumes include Handbook of Transformative Cooperation (with Sandy Piderit and Ron Fry) a series of books on Appreciative Inquiry; The Organization Dimensions of Global Change (with Jane Dutton); Organizational Courage and Executive Wisdom (with Suresh Srivastva). David is editor of the research series Advances in Appreciative Inquiry (with Michel Avital) published by Elsevier Science, which is currently going to press with its third volume. David’s wife Nancy is an artist. His son Daniel is graduate student at University of Chicago studying the world’s religions; Hannah is an art student at Miami University of Ohio and Matt is a biology and anthropology student at University of Canterbury in New Zealand.
The author of over 60 scholarly articles on entrepreneurship and innovation management, Dr. Shane's work has appeared in Management Science, Organization Science, Academy of Management Journal, Academy of Management Review, Strategic Management Journal, Decision Sciences, and Journal of Economic Behavior and Organization, and International Journal of Industrial Organization, among other journals. He has written or edited ten books, Illusions of Entrepreneurship: The Costly Myths that Entrepreneurs, Investors, and Policy Makers Live By, Technology Strategy for Managers and Entrepreneurs, Finding Fertile Ground: Identifying Extraordinary Opportunities for New Ventures; From Ice Cream to the Internet: Using Franchising to Unlock the Potential of Your Business; Academic Entrepreneurship: University Spinoffs and Wealth Creation, A General Theory of Entrepreneurship: The Individual-Opportunity Nexus, Foundations of Entrepreneurship, Handbook of Technology and Innovation Management, Economic Development Through Entrepreneurship: Government, University and Business Linkages and Entrepreneurship: A Process Perspective (with Robert Baron). Dr. Shane has served as editor of special issues of Research Policy on “Technology Entrepreneurship” and Management Science on “University Entrepreneurship and Technology Transfer”. He currently serves as editor of the R&D, Innovation, and Entrepreneurship Division of Management Science. Dr. Shane's Ph.D. is from the Wharton School of the University of Pennsylvania. His previous faculty appointments include University of Maryland, Massachusetts Institute of Technology, and Georgia Institute of Technology. His current research examines: (1) how entrepreneurs discover and evaluate opportunities, assemble resources, and design organizations; (2) university spin-offs and technology transfer; (3) business format franchising; (4) angel investing; and (5) genetic factors in entrepreneurship. Dr. Shane has consulted to numerous large and small organizations, and has taught in executive education programs around the world. He is also an angel investor and member of the Northcoast Angel Network.
Professor, Banking and Finance
J.B. Silvers, Ph.D., is the John R. Mannix Medical Mutual of Ohio Professor of Health Care Finance and Professor of Banking and Finance at the Weatherhead School of Management with a joint appointment in the School of Medicine - all at Case Western Reserve University. Dr. Silvers' research in the areas of financial management and health services has published in the Journal of Finance, the Journal of the American Medical Association, Medical Care, Health Services Research and many others. From 1997 to 2000, while on leave, he served as President and Chief Executive Officer of QualChoice – a health plan and insurance company in Cleveland, Ohio. Professor Silvers currently serves on the board of Joint Commission on Accreditation of Healthcare Organizations (TJC) as Treasurer and for seven years he was a Commissioner on the Prospective Payment Assessment Commission advising Congress on Medicare payment. He currently sits on the boards of MetroHealth Medical Center (Vice Chair), SummaCare Insurance Co and the Board of Mathematical Sciences and their Applications at the National Academy of Sciences. He also was Interim Dean and Senior Associate Dean of the Weatherhead School of Management for several years. Silvers has contributed commentary to NPR’s Marketplace, the Nightly Business Report, The New York Times, Modern Healthcare, and the Christian Science Monitor and local print and broadcast media.