Seize and tackle business opportunities and challenges "better, faster, cheaper."
Getting the Best Results: A Practical Framework for Solving Business Problems
(Formerly "Designing Solutions for Unstructured Business Problems")
Business changes in an eye blink. Executives are constantly bombarded with a plethora of potential opportunities and obstacles to growth. The challenges to success are relentless, and great ideas are simply not enough.
In a world of rapid, constant change, managers do not have the time to thoroughly evaluate every option on the table. Based on the premise that creative and logical decisions that are rapid and executable are better than optimal solutions that come too late, this course covers a proven process for solving complex problems quickly while overcoming barriers to profitability.
Using a combination of analytical and creative processes, participants will leave with a powerful tool kit (including the rule of thirds, logic diagrams, and interview techniques) for effectively and efficiently developing achievable goals, identifying real solutions, exploring plausible alternatives, creating realistic work plans, and driving execution - all without sacrificing thoroughness or creativity. The net result: better solutions developed faster to positively affect your growth, profitability, and ability to service your customers.
In this working session, participants will begin the process of resolving a current challenge in their organization. Competency will be developed through group exercises, discussions and practice of new and proven techniques. The course also includes exciting real-life examples from a variety of organizations, and provides powerful benefits to executives, managers and consultants.
| Instructor | Date and Time | Location | |
|---|---|---|---|
| Trish Brandt | Oct 20 - 21, 2009, 9:00 a.m. - 4:30 p.m. | Cleveland, OH | Add to Cart |
Topics
- Problem definition & situation analysis
- Objective setting
- Stakeholder analysis
- Scoping the problem
- Hypothesis building & rapid testing
- Logical work planning
- Interviewing and data collection
- Data matrix
- Logic diagrams
- Drawing conclusions based on facts
- Designing the best solution
- Driving execution
- Overcoming barriers to change
Learning Outcomes
As a result of attending this class, participants will:
- Identify the key business issues, and reach consensus about the nature of the problem to be solved – as well as the specific areas that will be explored to solve it
- Plan and organize faster, more effective and efficient data collection
- Move beyond biases and assumptions, making their logic transparent and open to legitimate discussion and exploration of the data
- Maintain the discipline to design solutions that meet the goals of the organization, and best fit the will and skill of the organization
- Nurture commitment and develop support during the problem solving process to overcome psychological and cultural barriers to change
- Drive results and analyze the effectiveness of the implemented solution
Who Should Attend
Executives and managers from all functional areas, change agents and professionals with responsibility for improving organizational effectiveness. Leaders managing cross-functional teams or task forces, management consultants, and those who are transitioning into consulting/problem solving roles will also benefit.
This program is applicable to all for-profit and not-for-profit organizations.
Prerequisites
No prerequisites
Recommended Prior Knowledge
None
Continuing Education Credits
| PMI Project Managers | 12 PDU |
|---|---|
| SPHR Professionals | 12 CEU |
| PHR Professionals | 12 CEU |
| OHIO CPA | 16 CPE |
Costs
Individual Participants: $1,140 by credit card; $1,165 by check
Affiliate/Health Affiliate Partners: Two class days per participant.
