Take a holistic approach to the challenges of change.
Change Leadership
Certificate
This class is part of the Project Leadership Certificate, the Operational Excellence Certificate and the Advancing Manager Certificate.
Today's business environment is replete with change. Change will continue to occur more often, happen more quickly, and be more diverse than in years past. Whether the change involves strategy redeployment, organizational restructuring, merging operations, expanding into new markets, or adopting new technology, today's managers must juggle multiple changes with little to no recovery in between. This rapid pace can cause management initiatives to fail, not because of a flaw in the initiative, but rather, because of breakdowns in the change management process. These failures erode managerial credibility and employee goodwill, making subsequent changes even more difficult. Through lecture, small group discussions, and individual exercises, participants will gain strategies to deal more effectively with the human issues that often bog down change projects and overwhelm managers. The course will offer a process framework for planning and troubleshooting change initiatives managers can use to analyze a change occurring in their own organizations.
| Instructor | Date and Time | Location | |
|---|---|---|---|
| Paul D. Tolchinsky, Ph.D. | March 11, 2010, 9:00 a.m. - 4:30 p.m. | Cleveland, OH | Add to Cart |
Topics
- Understanding change from the change target's perspective
- Human responses to change: The amazing range of "normal"
- Stages of concern
- Perceived level of control
- The predictable "rollercoaster" response over time
- Assessing and facilitating readiness for change
- Gaining ownership and commitment from those critical to the change
- Managing the transition: A multidimensional model for moving action forward while maintaining the vision, directing activities and supporting stakeholders
Learning Outcomes
As a result of attending this class, participants will:
- Discover a generic process for managing change that can be applied to diverse change situations
- Be able to interpret the varying responses to change and appropriately deal with each
- Build a roadmap for their current change initiative
- Evaluate change from the perspective of the change targets and customize their approach to increase effectiveness with each stakeholder group
Who Should Attend
Technical professionals and general managers.
Prerequisites
No prerequisites
Recommended Prior Knowledge
None
No prior knowledge is necessary; however, participants should be familiar with or have experience and responsibility for managing change.
Continuing Education Credits
| PMI Project Managers | 6 PDU |
|---|---|
| SPHR Professionals | 6 CEU |
| PHR Professionals | 6 CEU |
| OHIO CPA | 8 CPE |
Costs
Individual Participants: $570 by credit card; $595 by check
Affiliate/Health Affiliate Partners: One class day per participant.
