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Certificate

This class is part of the Managing High Performance Teams Certificate and the Fundamentals of Management Certificate.

Formerly "Managing Virtual Teams in the Wired World"

Managers and workers in many organizations today spend as much or more time communicating with remote colleagues as with the people in adjacent offices. Globalization, outsourcing, lean supply chain management, and flattened organizational hierarchies drive the trend. More and more workers are members of virtual teams, collaborating across distance, time, and organizational boundaries, supported by a variety of information and communication technologies.

This interactive workshop, introduces participants to strategies for creating and operating strong virtual teams.  Participants will explore techniques for getting a positive start, and technologies and social practices for staying connected.  In addition, attendees learn the analytic frameworks for identifying potential problems before they occur, and strategies for maintaining momentum once a project is underway.

Note: As a follow-on program, you may be interested in also attending Powerful Presentation Skills: Design and Delivery.  The presentations program will address presentation skills in face-to-face as well as web-based settings (virtual meetings, webinars, etc.)

Topics

• Description of differing team configurations
• Common sources of breakdown and how to prevent them
• Preparation and steps to assure a good start
• Ways of staying connected – technically and personally
• Identifying and managing competing loyalties
• Keeping the project moving

Learning Outcomes

As a result of attending this class, participants will:

• Analyze a team’s physical, temporal, and cultural distribution to identify potential problems
• Develop appropriate strategies for managing those problems
• Select appropriate technologies to support team communication and collaboration
• Identify members’ competing loyalties and use that information to motivate project contribution
• Troubleshoot team breakdowns

Who Should Attend

Leaders, mid-level managers and supervisors, and individuals who are, or who soon expect to be, participating in a distributed work group or project team.

Prerequisites

No prerequisites

Recommended Prior Knowledge

None

Continuing Education Credits

Costs

Individual Participants: $570 by credit card; $595 by check
Affiliate/Health Affiliate Partners: One class day per participant

Resources for current students, faculty, and staff.