Managing Others

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Fundamentals of Management: Core Skills

Certificate

This class is part of the Fundamentals of Management Certificate

The competencies for managing others are uniquely different from those required to do the job yourself. These competencies include giving clear information and direction, delegating, facilitating and giving feedback. Effective managers know how and when to apply these approaches to create high-performance relationships with every employee.

Leslie Yerkes, Weatherhead alumna and nationally-recognized consultant, speaker and author, will lead first-time supervisors in developing the necessary tools, skills and judgment for positively influencing others and their performance. Participants will receive a general overview of a supervisory framework, practice key skills for instilling high performance in others, and receive feedback to their specific challenges raised in class.

Instructor	Date and Time	Location
Leslie Yerkes	October 6, 2009, 9:00 a.m. - 4:30 p.m.	Cleveland, OH	Add to Cart
Leslie Yerkes	April 20, 2010, 9:00 a.m. - 4:30 p.m.	Cleveland, OH	Add to Cart

Topics

• A model for creating high-performance relationships
• Developing the core skills of management
• Learning to communicate for engagement

Learning Outcomes

As a result of attending this class, participants will:

• Identify the competencies and attributes of good supervision
• Assess their ability to flex their supervisory style to appropriately match each employee’s needs
• Practice key supervisory competencies

Who Should Attend

First-time managers across all functional areas.

Prerequisites

No prerequisites

Recommended Prior Knowledge

None

Continuing Education Credits

PMI Project Managers	6 PDU
SPHR Professionals	6 CEU
PHR Professionals	6 CEU
OHIO CPA	8 CPE

Costs

Individual Participants: $570 by credit card; $595 by check
Affiliate/Health Affiliate Partners: One class day per participant

Available Discounts