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From the Boomers to the Millennials: Managing Across Generations

Certificate

This class is part of the Managing High Performance Teams Certificate

For the first time in U.S. history, there are four generations in the workforce at the same time. The Silent Generation, Baby Boomers, Generations X and Y often bring drastic differences in work attitudes, ethics, values, and behaviors.  These differences can often lead to misunderstandings and potential conflict.  Come to this interactive seminar to develop insight, approaches and tools that draw out the best in each employee, recruit and retain top talent and create an environment that fosters understanding.

Instructor	Date and Time	Location
Leslie Yerkes	May 27, 2009 , 9:00 a.m. - 4:30 p.m.	Cleveland, OH	Add to Cart

Topics

• The complexities of managing a multi-age workforce
• Strategies that minimize generational conflict
• Creating a climate that promotes respect
• Strengthening communication and collaboration between co-workers of different generations

Learning Outcomes

As a result of attending this class, participants will:

• Understand the dynamics of intergenerational diversity
• Discuss how to flex to generational needs and resolve divisions and misunderstandings created by generational differences
• Identify key strategies for working effectively with generational difference

Who Should Attend

Leaders, midlevel managers and supervisors, human resource and organizational development professionals and individuals who have the influence to shape the culture.

Prerequisites

No prerequisites

Recommended Prior Knowledge

None

Continuing Education Credits

PMI Project Managers	6 PDU
SPHR Professionals	6 CEU
PHR Professionals	6 CEU
OHIO CPA	8 CPE

Costs

Individual Participants: $570 by credit card; $595 by check
Affiliate/Health Affiliate Partners: One class day per participant

Available Discounts