• Case.edu Home
• Apply
• Give
• Visit Campus
• Directories
• Request Info

Certificate

This class is part of the Managing in a Healthcare Environment Certificate

Hospitals and physicians face increasing scrutiny for their performance in quality. Individual hospital and physician data is becoming accessible to the public on various web sites. Insurance companies including Medicare are increasing their pay for performance programs. As quality information becomes more transparent and widely available, healthcare organizations need to fully engage in quality improvement initiatives to protect their brand and improve their financial performance.

This program will present you with a conceptual framework to plan and implement a quality improvement initiative in your healthcare organization. The focus will be on the roles of senior leaders including management, medical, nursing and financial leadership in healthcare organizations.

Topics

• Definitions and measures of quality
• Levers to accelerate quality improvement within a healthcare organization
• Case study: Analyzing the implementation of a quality improvement initiative
  • Common pitfalls and traps that slow down the implementation
  • The important role of physicians, nursing leadership and financial leadership
• The program will include a discussion of lessons learned from many initiatives in both the private and public sectors
  • Examples include the " 100,000 Lives Saved" campaign from the Institute of Healthcare Improvement; the transformation of the Veterans Health Administration; and the Robert Wood Johnson Initiative: Aligning Forces for Quality

Learning Outcomes

As a result of attending this class, participants will:

• Knowledgeably participate in the development and implementation of a quality improvement initiative in a health care organization.
• Identify and discuss key barriers to successful implementation of quality improvement initiatives.
• Utilize the skills learned in the program to improve organizational performance.

Who Should Attend

This program is designed for healthcare leaders including management, medical, nursing and financial professionals.

Prerequisites

No prerequisites

Recommended Prior Knowledge

None

Continuing Education Credits

Costs

Individual Participants: $392 by credit card; $417 by check
Affiliate Partners: One class day per participant.

Resources for current students, faculty, and staff.