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The Weatherhead School of Management, located in Cleveland's cultural
district, is a dynamic learning environment for students looking
to go above and beyond a typical business education.
Emotional Intelligence

Discover the keys to building and sustaining effective leadership.

Advanced Emotional Intelligence: Creating Sustainable, Desired Change

For managers who have already attended Introduction to Emotional Intelligence (EI), this program takes the learning to a new level with an in-depth look at the Intentional Change Process, an empirically-proven framework for achieving desired, sustained, behavioral transformation. Learn how successful leaders maintain their motivation, high performance, and ability to inspire others to achieve outstanding results time and again.

Instructor Date and Time Location  
Melvin Smith, Ph.D. October 28, 2009, 9:00 a.m. - 4:30 p.m. Cleveland, OH Add to Cart
Melvin Smith, Ph.D. April 14, 2010, 9:00 a.m. - 4:30 p.m. Cleveland, OH Add to Cart

Topics

  • Review of EI concepts
  • Power stress and the cycle of sacrifice and renewal
  • Developing EI (and achieving renewal) through the Process of Intentional Change
  • The value of relationships
    • Coaching others
    • Developing social capital

Learning Outcomes

As a result of attending this class, participants will:

  • View leadership as a relationship
  • Understand the elements of effective leadership
  • Develop a refined definition of EI, its psycho-physiological roots, and competencies
  • Learn the concept of Intentional Change Theory, an empirically-proven process or model to enhance EI competencies in others
  • Learn how to effectively leverage emotional intelligence to influence relationships that enhance individual and/or organizational outcomes

Who Should Attend

Managers of all functional areas and experience levels who are interested in building more effective working relationships. Most applicable to those with at least one year of experience managing others. Pairs and teams from the same organization are encouraged to attend together.

Prerequisites

The prerequisite for this program is Introduction to Emotional Intelligence.

Recommended Prior Knowledge

Intermediate

Continuing Education Credits

PMI Project Managers 6 PDU
SPHR Professionals 6 CEU
PHR Professionals 6 CEU
OHIO CPA 8 CPE

Costs

Individual Participants: $570 by credit card; $595 by check
Affiliate/Health Affiliate Partners: One class day per participant.