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The Weatherhead School of Management, located in Cleveland's cultural
district, is a dynamic learning environment for students looking
to go above and beyond a typical business education.
Communication and Professional Skills

Learn a problem-solving framework for creating rapport and persuading others throughout your organization, at your level and above.

Influencing Skills: A Peer Laboratory for Learning

Certificate

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Influence is defined as the ability to move or impel (a person) to some action. Whether the challenge is getting your manager’s full attention and support for a project, or convincing your co-workers and peers to follow through, your ability to influence has a tremendous effect on your personal effectiveness on the job.

This program presents a new, dynamic, peer-learning format for addressing your greatest influencing challenges at work. Patti Hathaway, Certified Speaking Professional (CSP) and long-time Weatherhead Affiliate Instructor, will lead participants through a problem-solving framework to address individual situations and challenging scenarios involving peers and supervisors. Under Patti’s guidance, participants will take part in several small-group discussion, analysis and brainstorming sessions to develop satisfying solutions to pressing challenges.

This pilot class format is based on participants’ feedback for more opportunity to have individual situations addressed in class. Seats are limited, and participants must register by January 28. The examples and scenarios addressed in the program will all be based on the individual situations participants submit to Weatherhead, several weeks prior to the program.

Instructor Date and Time Location
Patti Hathaway March 4, 2009, 9:00 a.m. - 4:30 p.m. Cleveland, OH Add to Cart

Topics

  • The art of influence
  • Problem solving framework
  • Strategies for influencing upward
  • Methods for influencing peers

Learning Outcomes

As a result of attending this class, participants will:

  • Learn and apply a problem-solving process to a specific situation
  • Discover new influencing strategies from peers
  • Get solutions to your most challenging influencing situation.

Who Should Attend

Anyone interested in improving their effectiveness in the workplace by becoming a more persuasive and effective communicator. This class is ideally suited for the person who enjoys small group brainstorming and a great deal of interaction and facilitation.

Prerequisites

No prerequisites

Recommended Prior Knowledge

None

Continuing Education Credits

OHIO CPA 8 CPE

Costs

Individual Participants: $570 by credit card; $595 by check
Affiliate/Health Affiliate Partners: One class day per participant