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Managing Performance: Guiding Employee Excellence
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| Subject | Managing Others Series |
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| Certificate | Fundamentals of Management Certificate |
| Prerequisites | No prerequisites |
| Cost (Available Discounts) |
Individual Participants: $570 by credit card; $595 by check Affiliate/Health Affiliate Partners: One class day per participant |
| Program Dates | Continuing Education | ||||||||
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This program provides continuing education credit for the following professions:
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October 7, 2008, 9:00 a.m. - 4:30 p.m. Performance management is not an event; it is a process. In this very practical program, Leslie Yerkes, recognized consultant, speaker and author, provides managers with the tools and skills for building a performance management system and influencing performance relationships. Learn the key steps – from clarifying roles and responsibilities to providing feedback and recognition. Explore thoughtful approaches for building employee strengths and identifying areas of improvement. Whether you are an experienced supervisor or new to supervision, this full-day session will introduce and reinforce the skills key to enhancing individual performance.
Topics
- Performance management – Five components to employee success
- Factor one: Defining role and goals
- Factor two: Coaching and feedback
- Factor three: Formal performance reviews
- Factor four: Counseling and discipline
- Factor five: Reward and recognition
- What performance management does for the manager and the employee
- Customizing your approach to your management style
Learning Outcomes
As a result of attending this program, participants will:
- Develop an attitude toward performance management that focuses on employee, departmental and organizational success
- Gain an understanding of the critical role relationships play in effectively managing performance
- Learn how to develop clear performance expectations and deliver effective feedback
- Practice skills in each of the competencies for performance management (goal setting, coaching, giving and receiving feedback, performance appraisals, disciplining, counseling and recognition)
Who Should Attend
New managers or supervisors who have recently taken on the management of others or experienced managers who would like to enhance their current performance management capabilities. Managers and supervisors from all industries and functional backgrounds will benefit.
Level of Prior Knowledge in This Subject Area: None
