Weatherhead Executive Education

Program Dates	Continuing Education
October 6, 2008, 9:00 a.m. - 4:30 p.m. Cleveland, OH Add to Cart Leslie Yerkes April 8, 2009, 9:00 a.m. - 4:30 p.m. Cleveland, OH Add to Cart Leslie Yerkes	This program provides continuing education credit for the following professions: PMI Project Managers 6 PDU SPHR Professionals 6 CEU PHR Professionals 6 CEU OHIO CPA 8 CPE

The competencies for managing others are uniquely different from those required to do the job yourself.  These competencies include giving clear information and direction, delegating, facilitating and giving feedback.  Effective managers know how and when to apply these approaches to create high-performance relationships with every employee.    

Leslie Yerkes, Weatherhead alumna and nationally-recognized consultant, speaker and author, will lead first-time supervisors in developing the necessary tools, skills and judgment for positively influencing others and their performance.  Participants will receive a general overview of a supervisory framework, practice key skills for instilling high performance in others, and receive feedback to their specific challenges raised in class.  

Topics

• A model for creating high-performance relationships
• Developing the core skills of management
• Learning to communicate for engagement

Learning Outcomes
As a result of attending this program, participants will:

• Identify the competencies and attributes of good supervision
• Assess their ability to flex their supervisory style to appropriately match each employee’s needs
• Practice key supervisory competencies

Who Should Attend  
First-time managers across all functional areas.

Level of Prior Knowledge in This Subject Area: None

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