For those new to a management or supervisory position,
making the shift from “doing” to “managing” requires a
different set of skills and know-how. This intensive program
is designed to teach new managers how to avoid some of
the pitfalls involved in the transition. Learn the basics
of the management development process including setting objectives and priorities, organizing work and workers, motivating people and using disciplinary action.
Topics
- Management: An Overview
- “Need to know” checklist
- The perspective of a manager
- Planning
- Knowledgeable anticipation
- Setting goals and objectives
- Organizing
- Clarifying authority and responsibility
- Cooperation zones
- Directing
- Common causes of job burnout and performance problems
- Spotting communication failure and success
- Is your leadership showing?
- Your role as a coach
- Controlling
- The positive approach
- Progressive discipline
- Fine tuning
- Building teamwork
- Taking care of yourself
- Are you self-motivated?
Learning Outcomes
As a result of attending this program, participants will:
- Identify the key task elements that all employees need to know
- Target goals for high impact activities
- Recognize the basic elements of team building
- Spot major communication barriers
- Assess their leadership skill sets
- Adapt difficult situations to solutions
- Discover dominant motivators for themselves and others
Who Should Attend
Leaders moving from individual contributor roles into managerial or supervisory positions.
Level of Prior Knowledge in This Subject Area: None
March 17, 2009, 9:00 a.m. - 4:30 p.m. 