Weatherhead Executive Education

Subject	Managing in a Healthcare Environment
Certificate	Managing in a Healthcare Environment Certificate
Prerequisites	No prerequisites
Cost (Available Discounts)	Individual Participants: $392 by credit card; $417 by check Affiliate Partners: One class day per participant.

Program Dates	Continuing Education
March 11, 2009, 9:00 a.m. - 4:30 p.m. Cleveland, OH Add to Cart Dennis O'Leary, M.D.	This program provides continuing education credit for the following professions: Physician 6 CME Nurse 6 CME Counselor 6 CEU Healthcare Exec. 6 CEU Social Worker 6 CEU Nursing Home Admin. 6 CEU SPHR Professionals 6 CEU PHR Professionals 6 CEU PMI Project Manager 6 PDU Ohio CPA . 8 CPE

Pressures to reduce healthcare waste and improve healthcare quality and patient safety are escalating. The United States now devotes 16 percent of its gross domestic product to healthcare, well above the 8.5 percent median among other countries. However, the U.S. ranks last or next to last among major countries on measures of quality, access, and equity, among other key performance dimensions. The problems are interlinked.

The opportunities for reducing waste in healthcare cover a spectrum of clinical and administrative activities. Most of these opportunities have clear translations into improved patient safety and healthcare quality as well. In this session, we explore the major dimensions of waste in healthcare and potential approaches to its management, control, and eventual day-to-day elimination.

Topics

• The healthcare cost problem and its linkages to healthcare quality and patient safety
• Current strategic approaches to improving efficiency and reducing waste
• Delineation of conceptual and specific opportunities for reducing waste and their implications for healthcare quality and patient safety
• Summary of commonly applied “quality management” approaches and their related analytic tools
• Assessment of the importance of and the challenges to measuring waste reduction and improved efficiency

Learning Outcomes
As a result of attending this program, participants will learn:

• Important interrelationships between healthcare waste and patient safety problems.
• The principal opportunities for reducing waste in healthcare.
• The major quality management approaches being used to reduce waste in healthcare.
• The principal determinants of success (or failure) in controlling healthcare waste and improving patient safety.

Who Should Attend
Clinical and non-clinical healthcare managers and leaders, including financial and information management leaders.

Level of Prior Knowledge in this Subject Area: none.