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Balanced Scorecard
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| Subject | Financial Decision-Making and Operational Excellence |
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| Certificate | Financial Decision-Making Certificate, Operational Excellence Certificate and the Advancing Manager Certificate |
| Prerequisites | No prerequisites |
| Cost (Available Discounts) |
Individual Participants: $570 by credit card; $595 by check Affiliate/Health Affiliate Partners: One class day per participant. |
| Program Dates | Continuing Education | ||||||||
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This program provides continuing education credit for the following professions:
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Measurement is a critical component of any management system.
Most managers recognize its vital role in communicating,
motivating and tracking the achievement of an organization’s
strategy. Despite this recognition, most managers and
organizations focus on financial indicators. How can a manager
create a more “balanced” view of his or her organization’s
performance? What types of measures help employees work together toward common goals, rather than taking a narrow view of just their own job or department? How can measurement help employees better understand strategy, and deliver results? Through a series of hands-on exercises and activities, learn how to leverage the Balanced Scorecard to better measure and manage performance.
Topics
- Overview of the Balanced Scorecard
- Linking department strategy with overall corporate strategies
- Reviewing current company metrics
- Identifying new measures to “preview” performance
- Communicating the business through performance metrics
Learning Outcomes
As a result of attending this class, participants will be able to:
- Identify linking strategies and key processes within their departments
- Define metrics and measurements which show a “balanced” picture of performance
- Understand how strategies and goals can be communicated as performance targets
- Better measure what is happening in their businesses
Who Should Attend
Experienced managers and key contributors who are interested in how they can better contribute to organizational performance. Pairs or groups of colleagues are encouraged to attend the session together.
Level of Prior Knowledge in This Subject Area: None
This seminar is for people with little experience or exposure to the Balanced Scorecard. However, a rudimentary level of knowledge in finance may enhance the learning experience. Consider Analyzing Financial Statements for Non-Financial Managers or Financial Decision-Making for Non-Financial Managers.
