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Writing with Purpose, Clarity and Confidence
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| Subject | Communication and Professional Skills |
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| Certificate | Communication and Professional Skills Certificate |
| Prerequisites | No prerequisites |
| Cost (Available Discounts) |
Individual Participants: $570 by credit card; $595 by check Affiliate/Health Affiliate Partners: One class day per participant |
| Program Dates | Continuing Education | ||
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This program provides continuing education credit for the following professions:
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June 2, 2009, 9:00 a.m. - 4:30 p.m. Business writing has evolved dramatically in our fast-paced, technologically-savvy culture. Gone are impersonal documents full of arcane expressions, redundancies, and convoluted syntax. The focus today is on facilitating the reader’s task through 1) a plain, elegant, and coherent style, 2) clear organization, and 3) good-looking design.
In this program, participants apply the principles of clear, precise, effective communication to various forms of writing – from everyday emails to sensitive letters and formal reports. The interactive presentation format makes learning stylistic issues fun – and not a chore. The session mixes discussion with small group exercises and individual work. Participants are encouraged to ask questions and become actively engaged with their own learning. Everyone receives a comprehensive self-study manual for continuing professional development.Topics
- Gathering and organizing thoughts
- Clarifying purpose and audience
- Writing with brevity, clarity and coherence
- Using proper email etiquette
- Building goodwill in difficult situations, including complaints and bad news letters and memos
- Writing to persuade and/or sell your services
- Analyzing a model report format
Learning Outcomes
As a result of attending this program, participants will:
- Humanize and modernize their business prose
- Improve the quality of emails they send and receive
- Increase the impact of their messages with words of precision and power
- Achieve greater clarity, conciseness and emphasis
- Write with greater confidence
Who Should Attend
Those who routinely write and/or edit strategic and sensitive letters and memos or reports, proposals and other complex, technical material.
Level of Prior Knowledge in This Subject Area: None
