Weatherhead Executive Education

Subject	Communication and Professional Skills
Certificate	Communication and Professional Skills Certificate
Prerequisites	No prerequisites
Cost (Available Discounts)	Individual Participants: $570 by credit card; $595 by check Affiliate/Health Affiliate Partners: One class day per participant

Program Dates	Continuing Education
March 4, 2009, 9:00 a.m. - 4:30 p.m. Cleveland, OH Add to Cart Instructor: Patti Hathaway   Registration for this class closes on January 28th	This program provides continuing education credit for the following professions: OHIO CPA 8 CPE

Influence is defined as the ability to move or impel (a person) to some action. Whether the challenge is getting your manager’s full attention and support for a project, or convincing your co-workers and peers to follow through, your ability to influence has a tremendous effect on your personal effectiveness on the job. 

This program presents a new, dynamic, peer-learning format for addressing your greatest influencing challenges at work.  Patti Hathaway, Certified Speaking Professional (CSP) and long-time Weatherhead Affiliate Instructor, will lead participants through a problem-solving framework to address individual situations and challenging scenarios involving peers and supervisors.  Under Patti’s guidance, participants will take part in several small-group discussion, analysis and brainstorming sessions to develop satisfying solutions to pressing challenges.

This pilot class format is based on participants’ feedback for more opportunity to have individual situations addressed in class.  Seats are limited, and participants must register by January 28.  The examples and scenarios addressed in the program will all be based on the individual situations participants submit to Weatherhead, several weeks prior to the program.

 

Topics

• The art of influence
• Problem solving framework
• Strategies for influencing upward
• Methods for influencing peers
  

Learning Outcomes
As a result of attending this program, participants will:

• Learn and apply a problem-solving process to a specific situation
• Discover new influencing strategies from peers
• Get solutions to your most challenging influencing situation.

Who Should Attend  
Anyone interested in improving their effectiveness in the workplace by becoming a more persuasive and effective communicator.  This class is ideally suited for the person who enjoys small group brainstorming and a great deal of interaction and facilitation.

Level of Prior Knowledge in This Subject Area: None